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Head of IT Business Interfaces(m/w/x)
Overseeing global IT frontend operations, service desk, and demand management for high-end IC substrates producer. Leadership of IT teams and projects in international settings required. Structured onboarding program, modern company canteen, global operational scope.
Requirements
- Experience in leading IT teams and managing IT projects, ideally in international/multicultural environment
- Experience in executing IT strategies (local and global)
- Strong leadership qualities (team management, conflict resolution, talent development, motivational skills)
- Experience working with various stakeholders (senior executives, team members, external partners)
- Excellent communication with various stakeholders
- Understanding of business processes and strategies
- Understanding of IT, ITIL, and COBIT framework
- Knowledge in IT security, data protection regulations, and compliance requirements (global context)
Tasks
- Ensure IT practices meet global and legal standards.
- Meet IT quality standards and pass audits.
- Oversee global IT frontend operations.
- Manage the global service desk.
- Manage IT demand management.
- Manage the IT PMO, including portfolio management.
- Efficiently handle IT incidents, demands, and projects.
- Manage and optimize IT services.
- Support strategic business goals.
- Improve IT user satisfaction.
- Build and maintain key stakeholder relationships.
- Align IT strategy with business goals.
- Manage IT Business Partners for business units.
- Manage IT Business Partners for group functions.
- Support IT needs for Controlling, Finance, HR, Legal, and R&D.
- Act as interface between business and backend services.
- Manage communication and stakeholder matrices.
- Adhere to corporate IT governance frameworks.
- Follow COBIT processes, guidelines, and architecture.
- Ensure fulfillment of customer SLAs.
- Drive continuous improvement and innovation.
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
- COBIT
Benefits
Career Advancement
- Long-term growth opportunities
Informal Culture
- International environment
Learning & Development
- Structured onboarding program
- Continual training opportunities
Free or Subsidized Food
- Modern company canteen
- Freshly prepared meals
Parking & Commuter Benefits
- Free parking spaces
- E-charging stations
Healthcare & Fitness
- Diverse health measures
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Head of IT Business Interfaces(m/w/x)
Overseeing global IT frontend operations, service desk, and demand management for high-end IC substrates producer. Leadership of IT teams and projects in international settings required. Structured onboarding program, modern company canteen, global operational scope.
Requirements
- Experience in leading IT teams and managing IT projects, ideally in international/multicultural environment
- Experience in executing IT strategies (local and global)
- Strong leadership qualities (team management, conflict resolution, talent development, motivational skills)
- Experience working with various stakeholders (senior executives, team members, external partners)
- Excellent communication with various stakeholders
- Understanding of business processes and strategies
- Understanding of IT, ITIL, and COBIT framework
- Knowledge in IT security, data protection regulations, and compliance requirements (global context)
Tasks
- Ensure IT practices meet global and legal standards.
- Meet IT quality standards and pass audits.
- Oversee global IT frontend operations.
- Manage the global service desk.
- Manage IT demand management.
- Manage the IT PMO, including portfolio management.
- Efficiently handle IT incidents, demands, and projects.
- Manage and optimize IT services.
- Support strategic business goals.
- Improve IT user satisfaction.
- Build and maintain key stakeholder relationships.
- Align IT strategy with business goals.
- Manage IT Business Partners for business units.
- Manage IT Business Partners for group functions.
- Support IT needs for Controlling, Finance, HR, Legal, and R&D.
- Act as interface between business and backend services.
- Manage communication and stakeholder matrices.
- Adhere to corporate IT governance frameworks.
- Follow COBIT processes, guidelines, and architecture.
- Ensure fulfillment of customer SLAs.
- Drive continuous improvement and innovation.
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
- COBIT
Benefits
Career Advancement
- Long-term growth opportunities
Informal Culture
- International environment
Learning & Development
- Structured onboarding program
- Continual training opportunities
Free or Subsidized Food
- Modern company canteen
- Freshly prepared meals
Parking & Commuter Benefits
- Free parking spaces
- E-charging stations
Healthcare & Fitness
- Diverse health measures
About the Company
AT&S
Industry
Manufacturing
Description
The company is a leading global manufacturer of high-end IC substrates and printed circuit boards.
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