New Job?Nejo!

The AI Job Search Engine

AN
ANDRITZ AG
17d ago

Head of Global Business Services(m/w/x)

Wien, Graz
Full-timeOn-siteManagement

Description

You will lead a global transformation by defining the GBS strategy and fostering a culture of excellence, ensuring the company's service offerings align with broader enterprise goals.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • •University degree in relevant fields
  • •15 years relevant functional experience
  • •8 years GBS management experience
  • •Managerial abilities and leadership capabilities
  • •Effective communication with senior leadership
  • •Excellent oral and written communication
  • •Proven transformation experience
  • •Experience leading global GBS organizations
  • •Track record in performance improvements
  • •Ability to lead strategically
  • •Strong relationship building skills
  • •Stakeholder management and negotiation capabilities
  • •Continuous improvement mindset

Education

Bachelor's degree

Tasks

  • •Develop a long-term GBS vision and strategy
  • •Align GBS execution with enterprise objectives
  • •Identify scope expansion and performance improvements
  • •Design innovative and cost-effective business solutions
  • •Translate demand into discrete service offerings
  • •Establish associated cost recharge mechanisms
  • •Promote GBS success stories across the enterprise
  • •Cultivate a service-led and continuous improvement culture
  • •Develop a comprehensive customer satisfaction strategy
  • •Implement external benchmarking and feedback mechanisms
  • •Introduce performance monitoring and reporting procedures
  • •Manage relationships with key stakeholders and customers
  • •Implement formal feedback through a customer council
  • •Deliver results within budgets and service agreements
  • •Motivate staff to achieve organizational objectives
  • •Oversee performance management and personal development
  • •Advise on staff recruitment and retention strategies

Tools & Technologies

GBS model

Languages

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ANDRITZ AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs for you
  • Magenta Telekom

    Senior Manager - Agile Center of Expertise (CoE)(m/w/x)

    Full-timeOn-siteSenior
    from 4,710.39 / month
    Wien
  • Ivoclar

    Senior Project and Transition Manager(m/w/x)

    Full-timeOn-siteSenior
    from 48,580 / year
    Wien
  • Dynatrace LLC

    Regional People Business Partner(m/w/x)

    Full-timeOn-siteSenior
    from 75,000 / year
    Wien
  • Mondi AG

    Global Compensation Operations Leader(m/w/x)

    Full-timeOn-siteSenior
    Wien
  • Dussmann Austria GmbH

    Spartenleitung Food Services(m/w/x)

    Full-timeOn-siteSenior
    from 6,500 / month
    Linz, Wien, Klagenfurt am Wörthersee, Villach, Graz, Salzburg
100+ View all similar jobs
Apply now