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AC
AccorHotel
5d ago

Groups & Events Coordinator(m/w/x)

Berlin
Full-timeOn-siteExperienced

Description

You will drive revenue by managing the full event lifecycle, from the first enquiry to final invoicing. Your day-to-day involves coordinating with operational teams to ensure every guest experience is seamless.

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Requirements

  • Experience in hotel Groups, Events, or Reservations
  • Confidence managing bookings and group ownership
  • Strong attention to detail and organization
  • Fluent German and English language skills
  • Confidence using Outlook, Excel, and Word
  • Experience with OPERA and/or Delphi advantageous
  • Professional relationship building and trustworthiness
  • Calmness under pressure and solutions-focus
  • Supportive team player without ego
  • Motivation, proactivity, and collaborative mindset

Education

High school diploma

Work Experience

approx. 1 - 4 years

Tasks

  • Manage group and event enquiries from initial contact to execution
  • Handle incoming calls and emails promptly
  • Convert reactive and proactive business opportunities
  • Manage the booking pipeline from proposal to final invoicing
  • Create detailed proposals and manage client contracts
  • Coordinate rooming lists and event detailing
  • Build strong internal and external professional relationships
  • Communicate event requirements to operational teams
  • Prepare and present weekly function sheets to operations
  • Conduct on-property show rounds and client planning meetings
  • Identify opportunities for repeat business and track trends
  • Oversee deposits, billing, and accurate event actualisation

Tools & Technologies

OutlookExcelWordOPERADelphi

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Benefits

Competitive Pay

  • Competitive package

Learning & Development

  • Development opportunities

Bonuses & Incentives

  • Performance rewards

More Vacation Days

  • 24 holidays

Social Impact

  • Volunteer time off

Informal Culture

  • Creative and rewarding environment

Other Benefits

  • Free night at The Hoxton

Free or Subsidized Food

  • Meal for two

Corporate Discounts

  • Ennismore family discounts
  • Pluxee Benefit card
  • Corporate Benefits discounts

Career Advancement

  • Career progression opportunities
  • Global brand transfer opportunities

Team Events

  • Regular team get togethers
  • Bi-annual parties
  • Annual diversity and inclusion events

Parking & Commuter Benefits

  • Commuter support

Additional Allowances

  • Meal vouchers

Mental Health Support

  • Mental-wellbeing support via OpenUp
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AccorHotel and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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