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TETechem Energy Services GmbH

Großkundenberater(m/w/x)

Berlin
Full-time, Part-timeWith Home OfficeExperienced
Green Job

Key account management at energy sector service provider, with on-site visits and internal client advocacy. Several years of key account management experience, with basic SAP CRM knowledge, required. Company car for private use, 30 days vacation, special paid leave.

Requirements

  • Completed commercial training or comparable degree
  • Several years of experience in customer support or key account management
  • Persuasiveness in presentations, workshops, or negotiations
  • Very good MS Office skills and basic knowledge of SAP CRM
  • Structured, solution-oriented work style
  • Confident demeanor and clear communication
  • Strong service orientation and willingness to learn
  • Enjoyment of personal interaction and explaining complex products
  • Willingness to travel regionally and nationally

Tasks

  • Manage key accounts actively and personally
  • Conduct regular on-site visits to clients
  • Establish service-level agreements (SLAs) in collaboration with relevant departments
  • Represent client interests within the organization
  • Oversee complaint management and act as an escalation point for important issues
  • Keep client data up to date
  • Collaborate closely with the sales team
  • Coordinate cross-functional teams in contract management and service delivery
  • Handle accounts receivable and claims management according to established processes
  • Facilitate information and communication flow regarding relevant client topics
  • Organize training sessions and present products and services to clients
  • Professionally represent the company at client events and continuously build relationships

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • MS Office
  • SAP CRM

Benefits

Company Vehicle

  • Company car for personal use

More Vacation Days

  • 30 days’ leave
  • Special paid leave

Modern Equipment

  • Company laptop

Additional Allowances

  • Travel allowance
  • Capital-forming benefits

Retirement Plans

  • Occupational pension subsidy

Flexible Working

  • Flexible working hours
  • Mobile work

Modern Office

  • Modern work surroundings

Snacks & Drinks

  • Free water
  • Fair trade coffee and tea

Company Bike

  • Techem leased bike

Healthcare & Fitness

  • Active health management

Mental Health Support

  • Employee advice
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Techem Energy Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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