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Global Service Manager for the System Service Team(m/w/x)
Developing partner landscapes and leading contract negotiations for IT operational ecosystem at a global beverage brand. 3+ years similar experience and extensive budgeting/cost management skills required. Global coordination across diverse vendor landscape.
Requirements
- IT-related degree, or economics/law degree with strong IT affinity
- At least 3 years professional experience in similar position
- Fluent English skills
- German language skills (plus)
- Extensive budgeting and cost management experience
- Demonstrated contract management and negotiation skills
- Strong commitment to standardization and streamlining
- Excellent communication and relationship-building skills
- High self-responsibility and reliability
- Structured, analytical, diligent work style
- Strong learning agility
Tasks
- Develop partner landscape to meet requirements.
- Build trusting internal and external ecosystem.
- Review and refine existing contracts.
- Lead contract negotiations.
- Implement contractual improvements.
- Collaborate with internal and legal experts for sustainable vendor relationships.
- Prepare demand-driven consultant portfolio.
- Conduct consultant performance reviews.
- Track consultant qualifications and skills.
- Provide recommendations to stakeholders.
- Onboard new consultants.
- Provide onboarding sessions, templates, and procedures.
- Standardize and operationalize service tracking for SLAs.
- Ensure effective collaboration among support entities.
- Utilize partners according to their strengths.
- Drive operational improvements independently.
- Collaborate with service owners for operational enhancements.
- Manage service-related budgets.
- Control costs.
- Process invoices.
- Plan budgets according to company standards.
- Optimize expenditures.
- Ensure sustainable and profitable budget use.
- Utilize monitoring and reporting portfolio.
- Compile data toolset for decision-making.
- Provide clear recommendations.
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
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Global Service Manager for the System Service Team(m/w/x)
Developing partner landscapes and leading contract negotiations for IT operational ecosystem at a global beverage brand. 3+ years similar experience and extensive budgeting/cost management skills required. Global coordination across diverse vendor landscape.
Requirements
- IT-related degree, or economics/law degree with strong IT affinity
- At least 3 years professional experience in similar position
- Fluent English skills
- German language skills (plus)
- Extensive budgeting and cost management experience
- Demonstrated contract management and negotiation skills
- Strong commitment to standardization and streamlining
- Excellent communication and relationship-building skills
- High self-responsibility and reliability
- Structured, analytical, diligent work style
- Strong learning agility
Tasks
- Develop partner landscape to meet requirements.
- Build trusting internal and external ecosystem.
- Review and refine existing contracts.
- Lead contract negotiations.
- Implement contractual improvements.
- Collaborate with internal and legal experts for sustainable vendor relationships.
- Prepare demand-driven consultant portfolio.
- Conduct consultant performance reviews.
- Track consultant qualifications and skills.
- Provide recommendations to stakeholders.
- Onboard new consultants.
- Provide onboarding sessions, templates, and procedures.
- Standardize and operationalize service tracking for SLAs.
- Ensure effective collaboration among support entities.
- Utilize partners according to their strengths.
- Drive operational improvements independently.
- Collaborate with service owners for operational enhancements.
- Manage service-related budgets.
- Control costs.
- Process invoices.
- Plan budgets according to company standards.
- Optimize expenditures.
- Ensure sustainable and profitable budget use.
- Utilize monitoring and reporting portfolio.
- Compile data toolset for decision-making.
- Provide clear recommendations.
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
About the Company
Red Bull
Industry
Food
Description
The company is a global leader in the food and beverages industry, known for its energy drinks and commitment to innovation.
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