Universal Music
Client Services Representative(m/w/x)
Full-timeOn-siteExperienced
from 2,473 / month
Salzburg
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UNUniversal Music
Global Media Client Services Specialist(m/w/x)
Salzburg
from 2,473 / month
Full-timeOn-siteExperienced
Nejo AI Summary
Managing digital media workflows for global record labels, guiding content submission and delivery. 2+ years in coordination/operations with digital media assets required. Annual music streaming subscription, Klimaticket option.
Requirements
- 2+ years relevant experience in coordination, operations, or client services roles
- Experience with digital media assets (audio and/or video)
- General understanding of media asset formats and delivery workflows
- Experience supporting project coordination or operational processes
- Excellent written and verbal communication skills
- Customer-service mindset
- Collaboration with global teams and stakeholders
- English as primary working language
- Strong working knowledge of Microsoft Office (Excel, Word)
- Experience with database entry, reporting, and documentation
- Ability to manage multiple tasks
- Effective prioritization
- Ability to work in deadline-driven environment
- Experience with content management, workflow or ticketing systems (e.g., SonyCi, Airtable)
- Experience in international or cross-functional business environment
- Exposure to digital media supply chains (audio and/or video)
- Familiarity with video or audio production environments
- Proactiveness and self-motivation
- Strong sense of ownership
- Detail-orientation
- Structured approach to data and content handling
- Collaborative mindset
- Comfort working across teams and time zones
- Service-mindedness
- Professionalism
- Clear communication
- Curiosity
- Openness to improving workflows and processes
- Reliability
- Adaptability in fast-paced operational environment
Tasks
- Manage and facilitate digital media workflows.
- Support internal labels, territories, and partners.
- Guide internal partners on content submission and delivery.
- Research, locate, and validate media content across storage systems.
- Upload, download, and manage approved media files across UMG systems.
- Verify asset and metadata compliance before ingestion.
- Monitor workflows and task queues.
- Identify and coordinate resolutions for delivery.
- Add and maintain metadata in UMG systems.
- Produce accurate reports for operational tracking.
- Produce accurate reports for SLA and KPI monitoring.
- Contribute to workflow improvement projects.
- Develop documentation and training materials.
- Evaluate new tools and technologies.
Work Experience
2 years
Education
High school diploma
Languages
English – Business Fluent
Tools & Technologies
Microsoft OfficeExcelWordSonyCiAirtable
Benefits
Other Benefits
- •Annual music streaming subscription
Corporate Discounts
- •Discounts and cashback platform
Additional Allowances
- •Choice of additional benefits
Public Transport Subsidies
- •Klimaticket option
Company Bike
- •JobRad (bike leasing)
Snacks & Drinks
- •Free office beverages
Parking & Commuter Benefits
- •Free parking
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Universal Music and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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UNUniversal Music
Global Media Client Services Specialist(m/w/x)
Salzburg
from 2,473 / month
Full-timeOn-siteExperienced
Nejo AI Summary
Managing digital media workflows for global record labels, guiding content submission and delivery. 2+ years in coordination/operations with digital media assets required. Annual music streaming subscription, Klimaticket option.
Requirements
- 2+ years relevant experience in coordination, operations, or client services roles
- Experience with digital media assets (audio and/or video)
- General understanding of media asset formats and delivery workflows
- Experience supporting project coordination or operational processes
- Excellent written and verbal communication skills
- Customer-service mindset
- Collaboration with global teams and stakeholders
- English as primary working language
- Strong working knowledge of Microsoft Office (Excel, Word)
- Experience with database entry, reporting, and documentation
- Ability to manage multiple tasks
- Effective prioritization
- Ability to work in deadline-driven environment
- Experience with content management, workflow or ticketing systems (e.g., SonyCi, Airtable)
- Experience in international or cross-functional business environment
- Exposure to digital media supply chains (audio and/or video)
- Familiarity with video or audio production environments
- Proactiveness and self-motivation
- Strong sense of ownership
- Detail-orientation
- Structured approach to data and content handling
- Collaborative mindset
- Comfort working across teams and time zones
- Service-mindedness
- Professionalism
- Clear communication
- Curiosity
- Openness to improving workflows and processes
- Reliability
- Adaptability in fast-paced operational environment
Tasks
- Manage and facilitate digital media workflows.
- Support internal labels, territories, and partners.
- Guide internal partners on content submission and delivery.
- Research, locate, and validate media content across storage systems.
- Upload, download, and manage approved media files across UMG systems.
- Verify asset and metadata compliance before ingestion.
- Monitor workflows and task queues.
- Identify and coordinate resolutions for delivery.
- Add and maintain metadata in UMG systems.
- Produce accurate reports for operational tracking.
- Produce accurate reports for SLA and KPI monitoring.
- Contribute to workflow improvement projects.
- Develop documentation and training materials.
- Evaluate new tools and technologies.
Work Experience
2 years
Education
High school diploma
Languages
English – Business Fluent
Tools & Technologies
Microsoft OfficeExcelWordSonyCiAirtable
Benefits
Other Benefits
- •Annual music streaming subscription
Corporate Discounts
- •Discounts and cashback platform
Additional Allowances
- •Choice of additional benefits
Public Transport Subsidies
- •Klimaticket option
Company Bike
- •JobRad (bike leasing)
Snacks & Drinks
- •Free office beverages
Parking & Commuter Benefits
- •Free parking
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Universal Music and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Universal Music
Industry
Media
Description
Das Unternehmen ist Marktführer im Musikgeschäft und steht für über 100 Jahre Musikgeschichte aus allen Genres.
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