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German-speaking Customer Service(m/w/x)

Köln
Full-timeOn-siteEntry Level

Handling customer inquiries via phone, chat, and email for a major brand. German fluency and exceptional soft skills required. Two extra salaries annually, relocation support, and accommodation provided.

Requirements

  • German fluency
  • Very good English communication skills
  • Exceptional communication and soft skills
  • Problem-solving skills
  • Computer knowledge/tech savviness
  • Resourcefulness
  • Ability to multitask
  • Team player in fast-paced environment
  • Adaptability to change

Tasks

  • Communicate with customers via phone, chat, and email
  • Track and follow cases to ensure timely closure
  • Maintain high customer satisfaction
  • Represent a major brand professionally
  • Build and maintain strong relationships with partners
  • Show empathy in all interactions
  • Work towards meeting client and internal targets

Education

  • Compulsory education

Languages

  • GermanNative
  • EnglishBusiness Fluent

Benefits

Additional Allowances

  • 2 extra salaries per year
  • Hotel accommodation covered

Other Benefits

  • Relocation support
  • Flight tickets expenses covered
  • House searching support
  • Equal opportunities

Healthcare & Fitness

  • Health care benefits

Corporate Discounts

  • Numerous discounts

Learning & Development

  • Full training by certified instructors
  • Professional growth and development
  • Free online Greek language courses

Team Events

  • Special events

Social Impact

  • Community and social responsibility initiatives

Modern Office

  • State of the art premises

Informal Culture

  • Great working environment
  • Great Place to Work-Certified Company
  • Diversity fostered

Snacks & Drinks

  • Relaxing break areas
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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