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mechatronic systemtechnik gmbh
6mo ago

Field Service Engineer(m/w/x)

Fürnitz
from 52,200 / year
Full-timeOn-siteExperienced

Description

You manage equipment installation, maintenance, and troubleshooting, ensuring customer satisfaction through effective support and training while following safety and industry standards.

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Requirements

  • •Electrical Engineering
  • •Mechanical Engineering
  • •Mechatronics
  • •Electronics
  • •Strong understanding of mechanical, electrical, and/or electronic systems
  • •Troubleshooting and diagnostic skills
  • •Familiarity with technical drawings and schematics
  • •Excellent communication and interpersonal skills
  • •Customer service orientation
  • •Problem-solving mindset
  • •Ability to work independently and manage time effectively
  • •Flexibility for travel and on-call work
  • •Hands-on experience in technical support, maintenance, or field installations
  • •Experience in the semiconductor industry but not mandatory

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Install new equipment at customer sites
  • •Configure and calibrate machinery for performance
  • •Perform initial tests and hand over to clients
  • •Conduct scheduled preventive maintenance
  • •Diagnose faults and carry out repairs
  • •Keep equipment running efficiently to reduce downtime
  • •Provide on-site or remote technical support
  • •Troubleshoot software and hardware issues
  • •Train operators on equipment use and troubleshooting
  • •Maintain service logs and complete reports
  • •Document technical issues and solutions
  • •Report findings to the service team
  • •Act as the face of the company to customers
  • •Ensure high levels of customer satisfaction
  • •Explain technical issues clearly and professionally
  • •Follow safety regulations and company policies
  • •Ensure equipment complies with industry standards
  • •Execute risk assessments when required
  • •Travel frequently to customer sites on short notice
  • •Work flexible hours for urgent repairs

Languages

English – Business Fluent

Benefits

Modern Office

  • •Sicherer und moderner Arbeitsplatz

Mentorship & Coaching

  • •Gründliche Einarbeitung und Unterstützung

Corporate Discounts

  • •Zahlreiche Mitarbeiter-Benefits

Family Support

  • •Gute Work-Life-Balance

Competitive Pay

  • •Individuelle Vereinbarung zur Entlohnung

Other Benefits

  • •Vertrauliche Behandlung aller Bewerbungen
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