HITACHI ENERGY LTD
Field Service Technician(m/w/x)
Full-timeOn-siteExperienced
Genf
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PIPicarro, Inc
Field Application/Technical Support Engineer(m/w/x)
Genf
Full-timeOn-siteExperienced
Green Job
Nejo AI Summary
Installation and testing of Picarro analytical instruments for enterprise customers at a Greentech company. Field experience in multi-disciplinary system design and frequent customer site travel required. Work on analytical solutions for industrial efficiency and climate change mitigation.
Requirements
- Field experience in multi-disciplinary system design
- Experience in a customer facing role
- Good knowledge of system engineering processes
- Ability to travel frequently to customer sites
- Comfortable with complex and abstract problems
- Strong skills in organization and timely delivery
- Clean and clear documentation skills
- Experience in project management is an asset
- Proactive customer advocate
- Ability to communicate technical information effectively
- Results-oriented team player with drive for success
- Energetic and highly motivated individual
- Skills to negotiate issues using Win/Win philosophy
- Graduate in engineering or science discipline
- Experience in customer facing technical support
- Additional technical credentials are advantageous
- Driving license
Tasks
- Install and test the Picarro system for enterprise customers.
- Respond to technical support requests and questions.
- Diagnose the system through remote diagnosis and debugging.
- Fix hardware and software issues and organize part replacements.
- Manage spare inventory and logistics activities.
- Support on-site customer projects.
- Address field questions with detailed technical answers.
- Log customer issues and track their resolutions.
- Perform quality control and maintain processes and procedures.
- Develop strong relationships with key customer accounts.
- Create data deliverables such as reports and dashboards.
- Provide customer support during evenings and weekends as needed.
- Prepare technical documentation and procedures.
- Train Support Level 1 and Support Level 2 staff.
- Manage periodic maintenance of Picarro systems.
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Picarro, Inc and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PIPicarro, Inc
Field Application/Technical Support Engineer(m/w/x)
Genf
Full-timeOn-siteExperienced
Green Job
Nejo AI Summary
Installation and testing of Picarro analytical instruments for enterprise customers at a Greentech company. Field experience in multi-disciplinary system design and frequent customer site travel required. Work on analytical solutions for industrial efficiency and climate change mitigation.
Requirements
- Field experience in multi-disciplinary system design
- Experience in a customer facing role
- Good knowledge of system engineering processes
- Ability to travel frequently to customer sites
- Comfortable with complex and abstract problems
- Strong skills in organization and timely delivery
- Clean and clear documentation skills
- Experience in project management is an asset
- Proactive customer advocate
- Ability to communicate technical information effectively
- Results-oriented team player with drive for success
- Energetic and highly motivated individual
- Skills to negotiate issues using Win/Win philosophy
- Graduate in engineering or science discipline
- Experience in customer facing technical support
- Additional technical credentials are advantageous
- Driving license
Tasks
- Install and test the Picarro system for enterprise customers.
- Respond to technical support requests and questions.
- Diagnose the system through remote diagnosis and debugging.
- Fix hardware and software issues and organize part replacements.
- Manage spare inventory and logistics activities.
- Support on-site customer projects.
- Address field questions with detailed technical answers.
- Log customer issues and track their resolutions.
- Perform quality control and maintain processes and procedures.
- Develop strong relationships with key customer accounts.
- Create data deliverables such as reports and dashboards.
- Provide customer support during evenings and weekends as needed.
- Prepare technical documentation and procedures.
- Train Support Level 1 and Support Level 2 staff.
- Manage periodic maintenance of Picarro systems.
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Picarro, Inc and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Picarro, Inc
Industry
Other
Description
Picarro is a Greentech company revolutionizing climate change understanding with advanced instruments. It provides analytical solutions to drive industrial efficiency and mitigate climate change.
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