The AI Job Search Engine
Customer Success Manager(m/w/x)
Description
As a Customer Success Manager, you will engage with clients to ensure successful adoption of the TELUS Health platform, focusing on long-term value and proactive problem-solving to enhance their experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 2 years of experience in Customer Success or a similar field
- •Native German speaker with strong communication skills in English and one additional language (French, Italian, or Spanish)
- •Analytical skills to identify trends and make predictions based on data
- •Strong prioritization skills
- •Passion for understanding customers and helping them succeed
Work Experience
2 - 5 years
Tasks
- •Support customers in adopting the TELUS Health platform
- •Act as a trusted partner for existing clients
- •Manage a portfolio of customers to retain and grow accounts
- •Understand customers' needs and ensure KPIs are met
- •Define collaboration strategies with regular touchpoints
- •Proactively address potential challenges and offer solutions
- •Create requirement-specific solutions with clients
- •Support service implementation and onboarding
Languages
German – Native
English – Business Fluent
Benefits
Healthcare & Fitness
- •Additional health insurance coverage
- •Subsidy for UrbanSportsClub membership
Flexible Working
- •30 days of remote work allowance
More Vacation Days
- •Up to 33 days annual vacation allowance
- •Extra vacation days on December 24th and 31st
Additional Allowances
- •70 EUR monthly cashback for daily expenses
- •Self-development days allowance
Learning & Development
- •500 EUR yearly personal learning budget
Team Events
- •Team events
- •Company events
Bonuses & Incentives
- •Referral bonus
Mental Health Support
- •Employee Assistance Programme for mental well-being
- KNIMEFull-timeWith HomeofficeExperiencedBerlin, Konstanz
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Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
As a Customer Success Manager, you will engage with clients to ensure successful adoption of the TELUS Health platform, focusing on long-term value and proactive problem-solving to enhance their experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 2 years of experience in Customer Success or a similar field
- •Native German speaker with strong communication skills in English and one additional language (French, Italian, or Spanish)
- •Analytical skills to identify trends and make predictions based on data
- •Strong prioritization skills
- •Passion for understanding customers and helping them succeed
Work Experience
2 - 5 years
Tasks
- •Support customers in adopting the TELUS Health platform
- •Act as a trusted partner for existing clients
- •Manage a portfolio of customers to retain and grow accounts
- •Understand customers' needs and ensure KPIs are met
- •Define collaboration strategies with regular touchpoints
- •Proactively address potential challenges and offer solutions
- •Create requirement-specific solutions with clients
- •Support service implementation and onboarding
Languages
German – Native
English – Business Fluent
Benefits
Healthcare & Fitness
- •Additional health insurance coverage
- •Subsidy for UrbanSportsClub membership
Flexible Working
- •30 days of remote work allowance
More Vacation Days
- •Up to 33 days annual vacation allowance
- •Extra vacation days on December 24th and 31st
Additional Allowances
- •70 EUR monthly cashback for daily expenses
- •Self-development days allowance
Learning & Development
- •500 EUR yearly personal learning budget
Team Events
- •Team events
- •Company events
Bonuses & Incentives
- •Referral bonus
Mental Health Support
- •Employee Assistance Programme for mental well-being
About the Company
TELUS Health
Industry
Healthcare
Description
TELUS Health is a global-leading health and well-being provider, improving health outcomes for consumers, patients, and healthcare professionals.
- KNIME
Customer Success Manager - German-speaking(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin, Konstanz - Geotab
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Urban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin, Köln - Insider One
Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin