Mondelēz International
Customer Demand Planner DE(m/w/x)
Full-time/Part-timeOn-siteExperienced
Bremen
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MOMondelēz International
Customer Collaboration Expert(m/w/x)
Bremen
Full-timeOn-siteExperienced
Nejo AI Summary
Order management and operational inquiry handling for global snack brands at manufacturer with 80,000+ employees. Fluent German and English skills required. End-to-end supply chain process knowledge preferred.
Requirements
- Degree in Supply Chain, Logistics, Business, or related field
- First relevant experience in Customer Service or Logistics
- Fluency in German and English
- Understanding of end-to-end supply chain processes
- High service orientation and improvement mindset
- Cross-functional communication and stakeholder management skills
Tasks
- Manage daily operational interactions for assigned customers
- Ensure high service delivery and satisfaction
- Act as primary contact for customer inquiries
- Handle order management and operational issues
- Execute routine customer-specific processes
- Adhere to service level agreements and case management
- Gather data and prepare insights for strategic initiatives
- Support senior stakeholders with joint business planning
- Assist with value-stream mapping projects
- Communicate customer requirements to demand planning teams
- Support accurate short-term planning for assigned accounts
- Coordinate with sales and logistics for order fulfillment
- Monitor and report on operational performance indicators
- Identify trends and flag potential customer issues
- Execute standardized operational procedures accurately
- Escalate operational inefficiencies and process improvement opportunities
- Maintain operational balance and sustainability
- Contribute to ensuring business continuity
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mondelēz International and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MOMondelēz International
Customer Collaboration Expert(m/w/x)
Bremen
Full-timeOn-siteExperienced
Nejo AI Summary
Order management and operational inquiry handling for global snack brands at manufacturer with 80,000+ employees. Fluent German and English skills required. End-to-end supply chain process knowledge preferred.
Requirements
- Degree in Supply Chain, Logistics, Business, or related field
- First relevant experience in Customer Service or Logistics
- Fluency in German and English
- Understanding of end-to-end supply chain processes
- High service orientation and improvement mindset
- Cross-functional communication and stakeholder management skills
Tasks
- Manage daily operational interactions for assigned customers
- Ensure high service delivery and satisfaction
- Act as primary contact for customer inquiries
- Handle order management and operational issues
- Execute routine customer-specific processes
- Adhere to service level agreements and case management
- Gather data and prepare insights for strategic initiatives
- Support senior stakeholders with joint business planning
- Assist with value-stream mapping projects
- Communicate customer requirements to demand planning teams
- Support accurate short-term planning for assigned accounts
- Coordinate with sales and logistics for order fulfillment
- Monitor and report on operational performance indicators
- Identify trends and flag potential customer issues
- Execute standardized operational procedures accurately
- Escalate operational inefficiencies and process improvement opportunities
- Maintain operational balance and sustainability
- Contribute to ensuring business continuity
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mondelēz International and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Mondelēz International
Industry
Food
Description
The company leads the future of snacking with a commitment to quality and innovation.
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