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Configuration Management Support Technician(m/w/x)
Hands-on CM program execution, CMDB integrity maintenance, and CSDM 5.0 best practices advisory at national security firm. Active Secret clearance and TS/SCI eligibility required. Work on critical national safety missions.
Requirements
- Active Secret clearance and TS/SCI eligibility
- ServiceNow SAM Certification (CIS-SAM)
- ServiceNow HAM Certification (CIS-HAM)
- Bachelor’s degree or equivalent experience
- 5–7 years IT experience
- ServiceNow CMDB and discovery tools experience
- Knowledge of ITIL v4 and SACM
- IAT Level II certification (Security+CE or higher)
- Ability to meet TESA requirements
- Ability to deliver under pressure
- Problem-solving and technical troubleshooting skills
- Desired Joint Command experience and military knowledge
- Exceptional communication and translation skills
- Desired CIS-ITSM Certification
Tasks
- Execute the hands-on Configuration Management program
- Maintain the integrity of the CMDB
- Advise on CSDM 5.0 best practices
- Prioritize high-value services and configuration items
- Support engineering and architecture projects
- Develop configuration management plans and documentation
- Provide guidance to program stakeholders
- Conduct routine audits for policy compliance
- Improve hardware and software asset management
- Create standard operating procedures and training materials
- Enforce hardware and software version control
- Maintain build and testing environments
- Identify and mitigate configuration management risks
Work Experience
- 5 - 7 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- ServiceNow
- ServiceNow SAM
- ServiceNow HAM
- ServiceNow CMDB
- ITIL v4
- Security+CE
Benefits
Competitive Pay
- Competitive compensation
- Financial benefits
Learning & Development
- Learning and development opportunities
- Continuing education
- Robust learning resources
Healthcare & Fitness
- Healthcare benefits
- Wellness benefits
Retirement Plans
- Retirement benefits
Family Support
- Family support
More Vacation Days
- Time off benefits
Workation & Sabbatical
- Flexible time off
Not a perfect match?
- LeidosFull-timeOn-siteSeniorStuttgartfrom USD 125,725 / year
- CACI
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Change Manager(m/w/x)
Full-timeOn-siteSeniorStuttgartfrom USD 67,800 - 142,200 / year - CACI, INC.-FEDERAL
Senior IT Support & Service Desk Administrator (Tier 1/2)(m/w/x)
Full-timeOn-siteSeniorStuttgartfrom USD 142,200 / year - FI-TS
Configuration Manager ServiceNow(m/w/x)
Full-timeOn-siteExperiencedFellbach, Haar
Configuration Management Support Technician(m/w/x)
Hands-on CM program execution, CMDB integrity maintenance, and CSDM 5.0 best practices advisory at national security firm. Active Secret clearance and TS/SCI eligibility required. Work on critical national safety missions.
Requirements
- Active Secret clearance and TS/SCI eligibility
- ServiceNow SAM Certification (CIS-SAM)
- ServiceNow HAM Certification (CIS-HAM)
- Bachelor’s degree or equivalent experience
- 5–7 years IT experience
- ServiceNow CMDB and discovery tools experience
- Knowledge of ITIL v4 and SACM
- IAT Level II certification (Security+CE or higher)
- Ability to meet TESA requirements
- Ability to deliver under pressure
- Problem-solving and technical troubleshooting skills
- Desired Joint Command experience and military knowledge
- Exceptional communication and translation skills
- Desired CIS-ITSM Certification
Tasks
- Execute the hands-on Configuration Management program
- Maintain the integrity of the CMDB
- Advise on CSDM 5.0 best practices
- Prioritize high-value services and configuration items
- Support engineering and architecture projects
- Develop configuration management plans and documentation
- Provide guidance to program stakeholders
- Conduct routine audits for policy compliance
- Improve hardware and software asset management
- Create standard operating procedures and training materials
- Enforce hardware and software version control
- Maintain build and testing environments
- Identify and mitigate configuration management risks
Work Experience
- 5 - 7 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- ServiceNow
- ServiceNow SAM
- ServiceNow HAM
- ServiceNow CMDB
- ITIL v4
- Security+CE
Benefits
Competitive Pay
- Competitive compensation
- Financial benefits
Learning & Development
- Learning and development opportunities
- Continuing education
- Robust learning resources
Healthcare & Fitness
- Healthcare benefits
- Wellness benefits
Retirement Plans
- Retirement benefits
Family Support
- Family support
More Vacation Days
- Time off benefits
Workation & Sabbatical
- Flexible time off
About the Company
CACI, INC.-FEDERAL
Industry
IT
Description
CACI places character and innovation at the center of its operations, supporting critical missions and ensuring national safety.
Not a perfect match?
- Leidos
ServiceNow Administrator - Senior(m/w/x)
Full-timeOn-siteSeniorStuttgartfrom USD 125,725 / year - CACI
ServiceNow Administrator - Senior(m/w/x)
Full-timeOn-siteSeniorStuttgartfrom USD 115,600 - 254,200 / year - CACI, INC.-FEDERAL
Change Manager(m/w/x)
Full-timeOn-siteSeniorStuttgartfrom USD 67,800 - 142,200 / year - CACI, INC.-FEDERAL
Senior IT Support & Service Desk Administrator (Tier 1/2)(m/w/x)
Full-timeOn-siteSeniorStuttgartfrom USD 142,200 / year - FI-TS
Configuration Manager ServiceNow(m/w/x)
Full-timeOn-siteExperiencedFellbach, Haar