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Client Engagement Business Analyst Intern - June / July 2026(m/w/x)
Client data analysis for regional markets, CRM KPI updates, clienteling tool training pack development for a global luxury brand. Master's Degree program enrollment and strong data crunching skills essential. Cross-departmental projects with IT and Digital teams.
Requirements
- Enrollment in a Master's Degree program (Engineering, Business School, Specialised Master)
- Analytical mindset and ease with database and data crunching
- Detail-oriented and excellent organisational abilities
- Strong communication and interpersonal skills
- Fluency in English
- Proficiency in Microsoft Office Suite, Adobe, and BI
- Fluency in French
- Spanish and Portuguese as a plus
Tasks
- Gather and analyze client data using various tools
- Update monthly CRM KPIs
- Assist in creating the training pack for the clienteling tool
- Provide key insights about clients to regional markets
- Support cross-department projects with IT and Digital teams
- Coordinate communication between the global and regional digital teams
- Share digital communication tools for 1-to-1 communication with markets
- Manage orders for printed communication tools and client gifts
- Collect and share market feedback with regional and global teams
- Update and nurture the monthly marketing newsletter for regional markets
- Analyze results of client communication campaigns
- Disseminate global service guidelines within the region
- Coordinate mystery shopping waves and results with external agencies and local teams
- Collaborate with the European team on Chanel Customer Service coordination
- Ensure regional boutique page information is up to date
Education
- Currently in higher education
Languages
- English – Business Fluent
- French – Business Fluent
- Spanish – Basic
- Portuguese – Basic
Tools & Technologies
- Microsoft Office Suite
- Adobe
- BI
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Client Engagement Business Analyst Intern - June / July 2026(m/w/x)
Client data analysis for regional markets, CRM KPI updates, clienteling tool training pack development for a global luxury brand. Master's Degree program enrollment and strong data crunching skills essential. Cross-departmental projects with IT and Digital teams.
Requirements
- Enrollment in a Master's Degree program (Engineering, Business School, Specialised Master)
- Analytical mindset and ease with database and data crunching
- Detail-oriented and excellent organisational abilities
- Strong communication and interpersonal skills
- Fluency in English
- Proficiency in Microsoft Office Suite, Adobe, and BI
- Fluency in French
- Spanish and Portuguese as a plus
Tasks
- Gather and analyze client data using various tools
- Update monthly CRM KPIs
- Assist in creating the training pack for the clienteling tool
- Provide key insights about clients to regional markets
- Support cross-department projects with IT and Digital teams
- Coordinate communication between the global and regional digital teams
- Share digital communication tools for 1-to-1 communication with markets
- Manage orders for printed communication tools and client gifts
- Collect and share market feedback with regional and global teams
- Update and nurture the monthly marketing newsletter for regional markets
- Analyze results of client communication campaigns
- Disseminate global service guidelines within the region
- Coordinate mystery shopping waves and results with external agencies and local teams
- Collaborate with the European team on Chanel Customer Service coordination
- Ensure regional boutique page information is up to date
Education
- Currently in higher education
Languages
- English – Business Fluent
- French – Business Fluent
- Spanish – Basic
- Portuguese – Basic
Tools & Technologies
- Microsoft Office Suite
- Adobe
- BI
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
CHANEL
Industry
Fashion
Description
Das Unternehmen CHANEL legt Wert auf eine inklusive Kultur, die persönliches Wachstum fördert und zur kollektiven Weiterentwicklung beiträgt.
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