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Jil Sander
yesterday

Client Advisor(m/w/x)

München
Full-timeOn-siteExperienced

Description

You will provide an exceptional luxury experience in the Munich store by building lasting client relationships, sharing deep product expertise, and managing the full sales cycle to meet goals.

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Requirements

  • •Strong German communication and client empathy
  • •Strong attention to details
  • •Results-driven and customer focus
  • •Time management skills
  • •Problem solving skills
  • •Omni-channel retail orientation
  • •Flexible availability
  • •Experience in luxury fashion
  • •English or other language skills
  • •BOH knowledge
  • •Proactivity, enthusiasm, and fashion knowledge

Work Experience

3 - 4 years

Tasks

  • •Provide an excellent in-store experience
  • •Identify customer needs and expectations
  • •Share product information and current trends
  • •Develop one-on-one customer relationships
  • •Utilize digital tools for clienteling
  • •Maintain accurate customer account records
  • •Track product preferences and order history
  • •Manage price quotes and follow-up information
  • •Apply brand and product knowledge
  • •Monitor the luxury market and competitors
  • •Achieve personal and store sales goals
  • •Manage all stages of the sales cycle
  • •Convert product inquiries into sales

Tools & Technologies

BOH

Languages

German – Business Fluent

English – Basic

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