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VA
Valentino
7d ago

Client Advisor - Outlet Parndorf(m/w/x)

Parndorf
Full-timeOn-site

Description

You will drive the success of the brand by delivering impeccable couture service and building lasting client relationships through personalized engagement and expert fashion curation in Parndorf.

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Requirements

  • •Exceptional customer relationship building skills
  • •Flexible schedule including evenings and weekends
  • •Action orientation and results drive
  • •Problem-solving skills
  • •Teamwork skills

Tasks

  • •Master the client journey to build long-term relationships
  • •Proactively engage with existing and potential clientele
  • •Deliver impeccable service during every phase of the sale
  • •Execute personalized reach-out campaigns using clienteling tools
  • •Capture qualitative client data and detailed notes
  • •Manage a portfolio of high-value and VIP customers
  • •Achieve specific sales, KPI, and CRM targets
  • •Guide clients across all brand categories
  • •Curate looks based on current fashion trends
  • •Develop deep product and fit knowledge through training
  • •Prepare merchandise and environments for client appointments
  • •Stay informed about new arrivals and store events
  • •Handle sales and after-sales activities including repairs
  • •Maintain product replenishment and floor standards
  • •Monitor warehouse stock to maximize sales opportunities
  • •Collaborate with the team on daily store operations
  • •Liaise with the visual team to follow display guidelines

Languages

English – Business Fluent

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