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DSDS Smith Packaging South East GmbH

Application Support Kiwiplan - Sales(m/w/x)

Wien
Full-timeOn-site
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In this role, you will support and optimize Kiwiplan software systems. Daily tasks will involve managing user access rights, training local experts, analyzing processes, and implementing new modules to ensure smooth operations across the board.

Requirements

  • Technical knowhow
  • Business and Process management education
  • Advanced knowledge in logistics processes
  • Profound IT knowledge
  • Structured and solution-oriented practices
  • English knowledge in spoken and written
  • Ability to work in a team
  • Impartation of knowledge
  • Willingness to travel up to 30%

Tasks

  • Plan and implement software systems with Kiwiplan
  • Test and optimize Kiwiplan Enterprise Sales Processing (ESP-Sales)
  • Manage quote processes including product design
  • Oversee order management and invoice processing
  • Transmit data to SAP for invoice processing
  • Define and implement software interfaces
  • Manage account master data and credit master data
  • Create templates for document printing
  • Support user access rights in defined areas
  • Assist in approving user access rights
  • Support Kiwiplan plants and train local experts
  • Analyze and coordinate process support issues
  • Transfer information about changes to site key-users
  • Implement new software modules
  • Parameterize Kiwiplan, including testing and documentation
  • Create and maintain Kiwiplan tickets with tests and documentation
  • Facilitate Kiwiplan roll-outs
  • Analyze existing processes and consult on process changes
  • Support the implementation of new software/modules
  • Train local organizations on new systems
  • Manage projects within the responsible area
  • Provide application and process support
  • Create and maintain process documentation and detailed descriptions
  • Handle IT-Now (GSN) tickets in the service desk system

Education

Bachelor's degree

Languages

English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DS Smith Packaging South East GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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