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RARaiffeisen Bank International

Application Manager for Geos Services(m/w/x)

Wien
from 67,400 / year
Full-timeWith Home OfficeExperienced
AI/ML

Operating and monitoring system applications for custodial accounts at a bank with 17M+ customers. Application management experience in banking required. Flexible hours, 30 days remote work from EU.

Requirements

  • Application management experience in banking or related field
  • Computer Science or similar education
  • Sound knowledge of Jira, Confluence, Grafana, Service Now
  • Experience maintaining, monitoring, analyzing, troubleshooting applications and systems
  • Proactive and communicative attitude for user, stakeholder, vendor contact and requirement specifications
  • Willingness to learn new technologies and think outside the box
  • Experience with AI tools for efficiency support
  • English fluency and B2 level German proficiency
  • Knowledge of Geos products
  • Experience with testing using Zephyr
  • Knowledge of custodial accounting and related processes

Tasks

  • Ensure system reliability and monitoring
  • Support applications and interfaces for custodial accounts
  • Operate and monitor the system of applications
  • Resolve system issues independently
  • Run daily operations and handle stakeholder requests
  • Follow incident resolution steps
  • Create SQL reports for stakeholders
  • Maintain and execute UA testing
  • Communicate with users to solve issues
  • Analyze problems and contact vendors
  • Substitute for dedicated topics
  • Drive topics proactively as a responsible SPOC
  • Collaborate on upcoming projects and daily operations
  • Create and maintain process documentation
  • Comply with regulatory requirements within the IT process framework

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degree

Languages

  • EnglishNative
  • GermanBusiness Fluent

Tools & Technologies

  • Jira
  • Confluence
  • Grafana
  • Service Now
  • AI tools
  • Zephyr

Benefits

Flexible Working

  • Flexible hours
  • Work-from-home options from Austria
  • 30 days/year remote work from EU

Informal Culture

  • 75+ nationalities
  • English company language

Learning & Development

  • Continuous learning
  • Training attendance

Career Advancement

  • Proactive career development

Diverse Work

  • Challenging work

Modern Equipment

  • Use of new technologies

Free or Subsidized Food

  • Subsidized canteen

Mental Health Support

  • Well-being programs

Healthcare & Fitness

  • Check-ups
  • Sport allowances

Corporate Discounts

  • Discounts
  • Exclusive banking terms

Public Transport Subsidies

  • Subsidized public transport pass

Additional Allowances

  • Child allowances
  • Works council financial support

Generous Parental Leave

  • Gender-neutral parental leave

Childcare

  • Bilingual company kindergarten
  • Holiday childcare
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Raiffeisen Bank International and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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