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Advanced Inside Sales Representative(m/w/x)
At a global software and services provider, managing accounts up to $15k, handling outbound sales and renewals. Willingness for 5-10% in-territory travel and strong German/English communication skills required. 30 days vacation, work from anywhere.
Requirements
- Strong verbal and written communication skills
- Understanding of customer service and account management principles
- Familiarity with organization's products or services
- Strong value-based, consultative selling strategy
- Proficient use of CRM software
- Capability to resolve complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
- Ability to complete work with minimal supervision
- Advantageous familiarity with organization's or similar industry products/services
Tasks
- Manage existing accounts up to $15k
- Uncover upsell opportunities
- Qualify customer needs and intent
- Execute to improve sales processes
- Problem-solve to improve sales outcomes
- Identify new business opportunities
- Develop new business for core offerings
- Handle outbound sales
- Manage product renewals
- Process and manage high-impact customer orders
- Maintain and update detailed customer records, including activity
- Follow up on sales leads
- Convert leads into sales
- Record, analyze, and report sales activities and trends
- Develop and present comprehensive sales quotes and proposals
- Manage customer accounts
- Ensure customer satisfaction
- Collaborate with multiple departments to close deals
- Implement strategic sales initiatives
- Manage a large quantity of smaller accounts
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM Software
Benefits
Flexible Working
- Hybrid work
- Flexible working hours
- Work from anywhere
More Vacation Days
- 30 days of vacation
Team Events
- Company events
Social Impact
- Volunteer Day
Retirement Plans
- Company pension plan
Healthcare & Fitness
- Health offers
Learning & Development
- LinkedIn E-learning
- Training and development opportunities
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- Wolters KluwerFull-timeWith HomeofficeSeniorBerlin
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Advanced Inside Sales Representative(m/w/x)
At a global software and services provider, managing accounts up to $15k, handling outbound sales and renewals. Willingness for 5-10% in-territory travel and strong German/English communication skills required. 30 days vacation, work from anywhere.
Requirements
- Strong verbal and written communication skills
- Understanding of customer service and account management principles
- Familiarity with organization's products or services
- Strong value-based, consultative selling strategy
- Proficient use of CRM software
- Capability to resolve complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
- Ability to complete work with minimal supervision
- Advantageous familiarity with organization's or similar industry products/services
Tasks
- Manage existing accounts up to $15k
- Uncover upsell opportunities
- Qualify customer needs and intent
- Execute to improve sales processes
- Problem-solve to improve sales outcomes
- Identify new business opportunities
- Develop new business for core offerings
- Handle outbound sales
- Manage product renewals
- Process and manage high-impact customer orders
- Maintain and update detailed customer records, including activity
- Follow up on sales leads
- Convert leads into sales
- Record, analyze, and report sales activities and trends
- Develop and present comprehensive sales quotes and proposals
- Manage customer accounts
- Ensure customer satisfaction
- Collaborate with multiple departments to close deals
- Implement strategic sales initiatives
- Manage a large quantity of smaller accounts
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM Software
Benefits
Flexible Working
- Hybrid work
- Flexible working hours
- Work from anywhere
More Vacation Days
- 30 days of vacation
Team Events
- Company events
Social Impact
- Volunteer Day
Retirement Plans
- Company pension plan
Healthcare & Fitness
- Health offers
Learning & Development
- LinkedIn E-learning
- Training and development opportunities
About the Company
Ovid Technologies GmbH
Industry
IT
Description
Wolters Kluwer is a technology-led global software and services company that has been innovating the way professionals and businesses work for 180 years.
Not a perfect match?
- Wolters Kluwer
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