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ALAllianz Partners
Administrative Medical Agent - Summer Internship(m/w/x)
Wien
Full-timeInternshipRemote
Nejo AI Summary
Managing international customer medical emergencies via email and internal systems. Proactive mindset and attention to detail required. Training and mentoring in an international team.
Requirements
- Proactive mindset and problem-solving
- Empathy and compassion
- Precision and attention to detail
- Absolute service orientation
- Previous customer service experience (optional)
- Fluent German and English
- Additional European languages valued
- Good geographical knowledge and travel industry affinity
- Understanding of medical or healthcare environments (beneficial)
- No prior medical knowledge required
Tasks
- Receive and manage medical emergency cases from international customers
- Provide expert advice and assistance via email
- Guide customers through stressful situations with care and professionalism
- Document all actions in the internal case management system
- Review and verify medical reports, insurance policies, and other critical documents
- Coordinate with global service providers, including doctors and hospitals
- Collaborate with Allianz business units worldwide
- Utilize digital tools and AI-supported systems to streamline processes
- Enhance customer service delivery through technology
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
- Romanian – Basic
- Bulgarian – Basic
- Hungarian – Basic
- Serbian – Basic
- Croatian – Basic
Benefits
Learning & Development
- Comprehensive training
Mentorship & Coaching
- Mentoring and support
Informal Culture
- International team environment
Career Advancement
- Career development
Other Benefits
- Innovative technology
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Allianz Partners and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ALAllianz Partners
Administrative Medical Agent - Summer Internship(m/w/x)
Wien
Full-timeInternshipRemote
Nejo AI Summary
Managing international customer medical emergencies via email and internal systems. Proactive mindset and attention to detail required. Training and mentoring in an international team.
Requirements
- Proactive mindset and problem-solving
- Empathy and compassion
- Precision and attention to detail
- Absolute service orientation
- Previous customer service experience (optional)
- Fluent German and English
- Additional European languages valued
- Good geographical knowledge and travel industry affinity
- Understanding of medical or healthcare environments (beneficial)
- No prior medical knowledge required
Tasks
- Receive and manage medical emergency cases from international customers
- Provide expert advice and assistance via email
- Guide customers through stressful situations with care and professionalism
- Document all actions in the internal case management system
- Review and verify medical reports, insurance policies, and other critical documents
- Coordinate with global service providers, including doctors and hospitals
- Collaborate with Allianz business units worldwide
- Utilize digital tools and AI-supported systems to streamline processes
- Enhance customer service delivery through technology
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
- Romanian – Basic
- Bulgarian – Basic
- Hungarian – Basic
- Serbian – Basic
- Croatian – Basic
Benefits
Learning & Development
- Comprehensive training
Mentorship & Coaching
- Mentoring and support
Informal Culture
- International team environment
Career Advancement
- Career development
Other Benefits
- Innovative technology
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Allianz Partners and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Allianz Partners
Industry
Insurance
Description
Das Unternehmen ist im Bereich Assistance tätig und bietet Unterstützung in Notsituationen für Reisende.