Dein persönlicher KI-Karriere-Agent
Training Technology Intern(m/w/x)
Supporting IATA's Learning Management System and platforms, troubleshooting issues across SAP, Salesforce, and Power BI. University degree or recent graduate with strong English communication skills required. Volunteer time off, flexible work options.
Anforderungen
- Currently studying, obtaining a University Degree, or recently graduated
- Excellent verbal and written English communication skills
- Proven teamwork and initiative skills
- Ability to deal with people from different levels and cultures
- Creative thinking and problem-solving abilities
- Enjoyment of challenges and finding solutions
- Open, imaginative, and creative thinking
- Enjoyment of working in a fast-paced team environment
- Strong customer service orientation
- Detailed and meticulous approach
- Ensuring accuracy and quality in deliverables
- Strong knowledge of Microsoft Office
- Strong knowledge of SharePoint
- Knowledge of Salesforce (asset)
- Knowledge of LMS (asset)
- Knowledge of HTML (asset)
- Knowledge of SCORM (asset)
- Knowledge of PowerBi (asset)
Aufgaben
- Ensure smooth operation of IATA LMS and related platforms
- Monitor system performance
- Proactively address issues
- Respond to internal and external support requests
- Troubleshoot problems on LMS, SAP, Salesforce, and Power BI
- Provide timely solutions to users
- Escalate technical issues to vendors
- Follow up on ticket resolution
- Create and update user guides
- Develop process documentation
- Produce knowledge-sharing materials
- Communicate technical concepts clearly to team members and stakeholders
- Provide backup support to team members
- Participate in team meetings
- Contribute to ongoing projects
- Take ownership of special projects
- Conduct research for special projects
- Test processes for special projects
- Implement process improvements
Ausbildung
- Laufendes StudiumODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Office
- SharePoint
- Salesforce
- LMS
- HTML
- SCORM
- PowerBi
Benefits
Weiterbildungsangebote
- Continuous learning support
Attraktive Vergütung
- Equal pay certification
Familienfreundlichkeit
- Family-friendly policies
Gemeinnützige Ausrichtung
- Volunteer time off
Flexibles Arbeiten
- Flexible work options
- Remote work
- Hybrid work
- Work from abroad policy
Mehr Urlaubstage
- Birthday off
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Training Technology Intern(m/w/x)
Supporting IATA's Learning Management System and platforms, troubleshooting issues across SAP, Salesforce, and Power BI. University degree or recent graduate with strong English communication skills required. Volunteer time off, flexible work options.
Anforderungen
- Currently studying, obtaining a University Degree, or recently graduated
- Excellent verbal and written English communication skills
- Proven teamwork and initiative skills
- Ability to deal with people from different levels and cultures
- Creative thinking and problem-solving abilities
- Enjoyment of challenges and finding solutions
- Open, imaginative, and creative thinking
- Enjoyment of working in a fast-paced team environment
- Strong customer service orientation
- Detailed and meticulous approach
- Ensuring accuracy and quality in deliverables
- Strong knowledge of Microsoft Office
- Strong knowledge of SharePoint
- Knowledge of Salesforce (asset)
- Knowledge of LMS (asset)
- Knowledge of HTML (asset)
- Knowledge of SCORM (asset)
- Knowledge of PowerBi (asset)
Aufgaben
- Ensure smooth operation of IATA LMS and related platforms
- Monitor system performance
- Proactively address issues
- Respond to internal and external support requests
- Troubleshoot problems on LMS, SAP, Salesforce, and Power BI
- Provide timely solutions to users
- Escalate technical issues to vendors
- Follow up on ticket resolution
- Create and update user guides
- Develop process documentation
- Produce knowledge-sharing materials
- Communicate technical concepts clearly to team members and stakeholders
- Provide backup support to team members
- Participate in team meetings
- Contribute to ongoing projects
- Take ownership of special projects
- Conduct research for special projects
- Test processes for special projects
- Implement process improvements
Ausbildung
- Laufendes StudiumODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Office
- SharePoint
- Salesforce
- LMS
- HTML
- SCORM
- PowerBi
Benefits
Weiterbildungsangebote
- Continuous learning support
Attraktive Vergütung
- Equal pay certification
Familienfreundlichkeit
- Family-friendly policies
Gemeinnützige Ausrichtung
- Volunteer time off
Flexibles Arbeiten
- Flexible work options
- Remote work
- Hybrid work
- Work from abroad policy
Mehr Urlaubstage
- Birthday off
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
IATA
Branche
Education
Beschreibung
The company represents over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
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