Solplanet
Technical Support Specialist - DACH(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Köln
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
SOSolplanet
Technical Support Specialist(m/w/x)
Köln
VollzeitVor OrtBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Delivering solar inverter trainings in Cologne and across the DACH region. State-certified electrician experience required. International team, professional development.
Anforderungen
- Proven work experience in solar, hybrid inverter, battery storage or comparable industry
- B-to-B customer relationship experience with customer-oriented, practical and solution-oriented mindset
- Work experience in three-tier distribution-channel (manufacturer-distributor-installer) is a plus
- State-certified electrician in photovoltaic technology, renewable energies, or comparable disciplines
- State/certified master electrician is a plus
- Work experience as field-service specialist is a plus
- Strong technical understanding of inverter-based energy systems
- Familiar with Microsoft 365 software and Android/iOS smartphone Apps
- Understanding of network, communication and interfaces contexts
- Hands-on mentality with high ownership and accountability
- Excellent communication and stakeholder management skills
Aufgaben
- Deliver trainings in Cologne, online, and in the DACH region
- Act as a product knowledge specialist for the DACH market
- Provide technical information to customers with sales representatives
- Share product roadmap and technical developments
- Provide product development feedback
- Prepare technical documentation and guidelines
- Create technical documentation, including videos
- Answer pre-sales questions via email, CRM, and phone
- Support the service team during peak periods or vacations
- Provide electrical expertise in the test and training center
- Train and test products in real installation environments
- Provide technical knowledge to distributors, installers, and EPC networks
- Offer configuration, installation, and commissioning details
- Collaborate with sales team representatives as a technical specialist
- Update technical documentation in various formats
- Participate in internal trainings
- Provide remote support using Solplanet App and pro.cloud
- Assist with after-sales cases with Pre-Sales, Solutions, and Service teams
- Provide feedback on products and market developments
- Support troubleshooting remotely and on-site
- Execute application tests in the Cologne test and training center
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft 365
- Android
- iOS
Benefits
Lockere Unternehmenskultur
- Diverse team
- Open-minded environment
- International environment
- Ambitious team
- Flat hierarchies
Weiterbildungsangebote
- Professional development
Karriere- und Weiterentwicklung
- Internal growth opportunities
- Long-term career path
Sonstige Vorteile
- Energetic team
Startup-Atmosphäre
- Rapidly growing team
- Fast decision making
Fokus auf Nachhaltigkeit
- Renewable energy industry
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Solplanet erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SOSolplanet
Technical Support Specialist(m/w/x)
Köln
VollzeitVor OrtBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Delivering solar inverter trainings in Cologne and across the DACH region. State-certified electrician experience required. International team, professional development.
Anforderungen
- Proven work experience in solar, hybrid inverter, battery storage or comparable industry
- B-to-B customer relationship experience with customer-oriented, practical and solution-oriented mindset
- Work experience in three-tier distribution-channel (manufacturer-distributor-installer) is a plus
- State-certified electrician in photovoltaic technology, renewable energies, or comparable disciplines
- State/certified master electrician is a plus
- Work experience as field-service specialist is a plus
- Strong technical understanding of inverter-based energy systems
- Familiar with Microsoft 365 software and Android/iOS smartphone Apps
- Understanding of network, communication and interfaces contexts
- Hands-on mentality with high ownership and accountability
- Excellent communication and stakeholder management skills
Aufgaben
- Deliver trainings in Cologne, online, and in the DACH region
- Act as a product knowledge specialist for the DACH market
- Provide technical information to customers with sales representatives
- Share product roadmap and technical developments
- Provide product development feedback
- Prepare technical documentation and guidelines
- Create technical documentation, including videos
- Answer pre-sales questions via email, CRM, and phone
- Support the service team during peak periods or vacations
- Provide electrical expertise in the test and training center
- Train and test products in real installation environments
- Provide technical knowledge to distributors, installers, and EPC networks
- Offer configuration, installation, and commissioning details
- Collaborate with sales team representatives as a technical specialist
- Update technical documentation in various formats
- Participate in internal trainings
- Provide remote support using Solplanet App and pro.cloud
- Assist with after-sales cases with Pre-Sales, Solutions, and Service teams
- Provide feedback on products and market developments
- Support troubleshooting remotely and on-site
- Execute application tests in the Cologne test and training center
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft 365
- Android
- iOS
Benefits
Lockere Unternehmenskultur
- Diverse team
- Open-minded environment
- International environment
- Ambitious team
- Flat hierarchies
Weiterbildungsangebote
- Professional development
Karriere- und Weiterentwicklung
- Internal growth opportunities
- Long-term career path
Sonstige Vorteile
- Energetic team
Startup-Atmosphäre
- Rapidly growing team
- Fast decision making
Fokus auf Nachhaltigkeit
- Renewable energy industry
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Solplanet erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Solplanet
Branche
EnergyAutomation
Beschreibung
AISWEI is a leading provider of renewable energy solutions, offering solar inverters, batteries, EV chargers, heat pumps, and energy management solutions. With over 15 years of R&D and manufacturing expertise, AISWEI is one of the largest manufacturers of solar string inverters globally.
Noch nicht perfekt?
- Solplanet
Technical Support Specialist - DACH(m/w/x)
Vollzeitnur vor OrtBerufserfahrenKöln - Solplanet
Service Specialist(m/w/x)
Vollzeitnur vor OrtJuniorKöln - Solplanet
Service Engineer(m/w/x)
Vollzeitnur vor OrtJuniorKöln - 1KOMMA5°
Elektromeister:in Photovoltaik & Energiesysteme(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin, Hamburg, München, Frankfurt am Main, Köln, Rostock, Hannover - TechBiz Global GmbH
Senior Sales Manager(m/w/x)
Vollzeitnur vor OrtSeniorBerlin, Hamburg, München, Köln, Frankfurt am Main, Leipzig, Düsseldorf, Stuttgart, Essen, Dresden