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Technical Field Service Engineer(m/w/x)
In this role, you will engage directly with customers, performing maintenance and installations of Infusion and Pyxis products while providing technical support and training. A proactive approach will help enhance service functions and identify new revenue opportunities.
Anforderungen
- Bachelor or Technical degree in Electronic or Biomedical
- Experience as Biomedical Technician, ideally in Medical devices or new starter from school
- Fluency in German and good knowledge of English
- Strong technical orientation and troubleshooting ability
- Good skills in MS Office
- Basic IT knowledge in MSSQL Database and PL/SQL scripting
- Ability to translate strategic vision into operational excellence
- Performance orientation and ability to meet targets
- Ability to travel 70%
- Excellent presentation and communication skills
- Ability to train others on technical matters
- Effective interaction with all levels of staff in problem solving
- Team player working closely with Sales and Customer Service
Aufgaben
- Perform maintenance on Infusion & Pyxis products
- Install and implement CFN Infusion products
- Provide sales support at customer sites
- Manage the technical hotline
- Conduct technical training sessions
- Oversee service contracts
- Coordinate with service providers
- Handle service administration tasks
- Develop technical service relationships with sales, finance, and customer service
- Act as the technical expert for product installation, repair, troubleshooting, and maintenance
- Offer technical support for contract and tender quotations
- Represent the country for infusion pumps and Pyxis products in escalations and complaints
- Propose organizational changes to optimize local GCS processes
- Identify opportunities for additional service revenue
- Contribute to GCS standardization efforts
- Ensure compliance of service communication literature with BD Brand Identity and regulatory requirements
Ausbildung
Sprachen
Tools & Technologien
- Becton, Dickinson and CompanyVollzeitnur vor OrtBerufserfahrenab 75.000 / JahrHeidelberg, Berlin, Hannover
- STERIS Deutschland GmbH
Field Service Engineer / Servicetechniker Medizintechnik(m/w/x)
Vollzeitnur vor OrtJuniorab 59.000 / JahrBerlin - Arjo
Technischer Mitarbeiter für Medizintechnik(m/w/x)
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Servicetechniker Medizintechnik im Außendienst(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - JENOPTIK AG
Field Service Engineer für optische Messtechnik(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWedel, Hamburg, Berlin, Frankfurt am Main, Düsseldorf, München, Stuttgart, Köln
Technical Field Service Engineer(m/w/x)
In this role, you will engage directly with customers, performing maintenance and installations of Infusion and Pyxis products while providing technical support and training. A proactive approach will help enhance service functions and identify new revenue opportunities.
Anforderungen
- Bachelor or Technical degree in Electronic or Biomedical
- Experience as Biomedical Technician, ideally in Medical devices or new starter from school
- Fluency in German and good knowledge of English
- Strong technical orientation and troubleshooting ability
- Good skills in MS Office
- Basic IT knowledge in MSSQL Database and PL/SQL scripting
- Ability to translate strategic vision into operational excellence
- Performance orientation and ability to meet targets
- Ability to travel 70%
- Excellent presentation and communication skills
- Ability to train others on technical matters
- Effective interaction with all levels of staff in problem solving
- Team player working closely with Sales and Customer Service
Aufgaben
- Perform maintenance on Infusion & Pyxis products
- Install and implement CFN Infusion products
- Provide sales support at customer sites
- Manage the technical hotline
- Conduct technical training sessions
- Oversee service contracts
- Coordinate with service providers
- Handle service administration tasks
- Develop technical service relationships with sales, finance, and customer service
- Act as the technical expert for product installation, repair, troubleshooting, and maintenance
- Offer technical support for contract and tender quotations
- Represent the country for infusion pumps and Pyxis products in escalations and complaints
- Propose organizational changes to optimize local GCS processes
- Identify opportunities for additional service revenue
- Contribute to GCS standardization efforts
- Ensure compliance of service communication literature with BD Brand Identity and regulatory requirements
Ausbildung
Sprachen
Tools & Technologien
Über das Unternehmen
Becton, Dickinson and Company
Branche
Healthcare
Beschreibung
The company is one of the largest global medical technology companies, advancing health through innovative MedTech products.
- Becton, Dickinson and Company
Field Service Engineer - Infusion & Pyxis(m/w/x)
Vollzeitnur vor OrtBerufserfahrenab 75.000 / JahrHeidelberg, Berlin, Hannover - STERIS Deutschland GmbH
Field Service Engineer / Servicetechniker Medizintechnik(m/w/x)
Vollzeitnur vor OrtJuniorab 59.000 / JahrBerlin - Arjo
Technischer Mitarbeiter für Medizintechnik(m/w/x)
Vollzeitnur vor OrtJuniorKleinmachnow - Getinge Deutschland GmbH
Servicetechniker Medizintechnik im Außendienst(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - JENOPTIK AG
Field Service Engineer für optische Messtechnik(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWedel, Hamburg, Berlin, Frankfurt am Main, Düsseldorf, München, Stuttgart, Köln