Beschreibung

You manage shipping operations by ensuring compliance, conducting audits, and training staff. Your role includes monitoring performance, handling inquiries, and coordinating with various stakeholders to ensure efficient shipment processes.

Anforderungen

• •Completed commercial training or logistics training
• •Knowledge in customs clearance
• •Confident handling of MS Office applications
• •Affinity for numbers and analytical skills
• •Independent and structured way of working
• •Very good German and good English skills
• •Flexibility and hands-on mentality
• •Willingness to work shifts

Aufgaben

• •Communicate with internal departments.
• •Ensure compliance with safety specifications.
• •Conduct internal audits and controls.
• •Train employees on quality standards.
• •Identify and implement process improvements.
• •Monitor and analyze key performance indicators.
• •Handle enquiries and problems efficiently.
• •Process tickets in various systems.
• •Act as contact for customer care and transport providers.
• •Oversee proper handling of shipments.
• •Communicate with forwarding agents.
• •Monitor delivery dates and manage complaints.
• •Process shipping orders and prepare documents.
• •Track deadlines, payments, and documentation.

Tools & Technologien

Benefits