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Service Delivery Manager(m/w/x)
Overseeing service deliverables and timelines, monitoring performance dashboards, and managing invoicing for IT/tech clients. Eligibility for airport security clearance required. Flexible working model.
Anforderungen
- Fluency in English and German (spoken and written)
- ITIL certification or equivalent experience in service delivery management
- Eligibility for airport security clearance
- Proven experience in service delivery, incident and problem management in IT or technology environments
- Strong communication, negotiation, and stakeholder management skills
Aufgaben
- Build and maintain strong customer relationships
- Oversee deliverables and timelines
- Monitor performance and update dashboards
- Provide clear summaries on risks and issues
- Manage invoicing and payment milestones
- Monitor P&L performance
- Act as the main escalation point for issues
- Coordinate resolutions and drive continuous improvement
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Attraktive Vergütung
- Attractive compensation packages
Flexibles Arbeiten
- Flexible working model
Startup-Atmosphäre
- Caring environment
Weiterbildungsangebote
- Learning opportunities
Lockere Unternehmenskultur
- Diverse and inclusive community
Noch nicht perfekt?
- Airbus Defence and Space GmbHVollzeitnur vor OrtSeniorTaufkirchen, Ottobrunn
- amd.sigma strategic airport development GmbH
Senior Manager Strategic Airport Planning(m/w/x)
Vollzeit/Teilzeitnur vor OrtSeniorFreising - Westhouse Group
stellv. IT-Leitung(m/w/x)
Vollzeitnur vor OrtBerufserfahrenGarching bei München - B&S Group
Supervisor(m/w/x)
Vollzeitnur vor OrtBerufserfahrenOberding - Leadec Beteiligungen GmbH
(Inhouse) Project Manager global IT Infrastructure(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStuttgart, Garching bei München
Service Delivery Manager(m/w/x)
Overseeing service deliverables and timelines, monitoring performance dashboards, and managing invoicing for IT/tech clients. Eligibility for airport security clearance required. Flexible working model.
Anforderungen
- Fluency in English and German (spoken and written)
- ITIL certification or equivalent experience in service delivery management
- Eligibility for airport security clearance
- Proven experience in service delivery, incident and problem management in IT or technology environments
- Strong communication, negotiation, and stakeholder management skills
Aufgaben
- Build and maintain strong customer relationships
- Oversee deliverables and timelines
- Monitor performance and update dashboards
- Provide clear summaries on risks and issues
- Manage invoicing and payment milestones
- Monitor P&L performance
- Act as the main escalation point for issues
- Coordinate resolutions and drive continuous improvement
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Attraktive Vergütung
- Attractive compensation packages
Flexibles Arbeiten
- Flexible working model
Startup-Atmosphäre
- Caring environment
Weiterbildungsangebote
- Learning opportunities
Lockere Unternehmenskultur
- Diverse and inclusive community
Noch nicht perfekt?
- Airbus Defence and Space GmbH
Head of Campus Network Germany & Service Delivery Manager (Connectivity)(m/w/x)
Vollzeitnur vor OrtSeniorTaufkirchen, Ottobrunn - amd.sigma strategic airport development GmbH
Senior Manager Strategic Airport Planning(m/w/x)
Vollzeit/Teilzeitnur vor OrtSeniorFreising - Westhouse Group
stellv. IT-Leitung(m/w/x)
Vollzeitnur vor OrtBerufserfahrenGarching bei München - B&S Group
Supervisor(m/w/x)
Vollzeitnur vor OrtBerufserfahrenOberding - Leadec Beteiligungen GmbH
(Inhouse) Project Manager global IT Infrastructure(m/w/x)
Vollzeitnur vor OrtBerufserfahrenStuttgart, Garching bei München