Beschreibung

In this role, you will be the go-to technical expert for customers navigating cloud solutions. Your day-to-day responsibilities will involve troubleshooting issues, conducting workshops, and collaborating with partners to ensure successful cloud adoption and operation.

Anforderungen

• •Clear communication and coordination skills
• •Ability to identify requirements and set priorities
• •In-depth practical experience with cloud and cloud-native technologies
• •In-depth knowledge of system design and architecture
• •Good understanding of Kubernetes and common components/patterns
• •Experience with Infrastructure as Code and deployment tools
• •Ability to explain complex technical issues in a structured manner
• •Customer-oriented working style and ability to set priorities
• •Very good German and English skills (at least C1)
• •Clear communication and coordination skills
• •Ability to identify requirements and set priorities
• •In-depth practical experience with cloud and cloud-native technologies
• •In-depth knowledge of system design and architecture
• •Good understanding of Kubernetes and common components/patterns
• •Experience with Infrastructure as Code and deployment tools
• •Ability to explain complex technical issues in a structured manner
• •Customer-oriented working style and ability to set priorities
• •Very good German and English skills (at least C1)

Aufgaben

• •Serve as the technical contact for new and existing customers in the cloud context
• •Support the implementation and stable operation of cloud and container-based platforms
• •Remove technical hurdles and translate best practices into secure solutions
• •Explain complex technical issues in a structured manner during workshops and calls
• •Work in a customer-oriented manner and set priorities effectively
• •Assist customers in planning and using the cloud environment
• •Advise on cloud adoption, operation, and further development
• •Record and prioritize technical problems, analyze causes, and develop solutions
• •Plan and moderate workshops, training sessions, and technical deep dives
• •Create reproducible reference setups for typical use cases and best practices
• •Conduct regular consultations and joint customer meetings with partners
• •Propose and develop content to share best practices and enable customers
• •Bundle customer insights and identify patterns to provide feedback to the team
• •Identify relevant market and technology trends and derive actionable next steps

Tools & Technologien

Benefits