Zalando
Senior Software Engineer(m/w/x)
Vollzeitmit HomeofficeSenior
Berlin
Neuer Job?Nejo!
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ZAZalando
Senior Salesforce Engineer - Customer Care Technology(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Developing solutions with Apex and LWC for digital self-help and high-volume client interactions at an online fashion club. Proficiency in Service Cloud, Omni-Channel, and high-volume solutions essential. Employee shares program, 40% fashion/beauty discount, 2 paid volunteering days.
Anforderungen
- Proficiency in Service Cloud, case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
- Experience with Apex, Visualforce, and Lightning Component frameworks
- Familiarity with Salesforce APIs (REST/SOAP) and oData Salesforce Connector
- Understanding of customer care operations and business processes
- Proven ability to build and maintain Salesforce solutions for high-volume customer interactions
- Excellent analytical, conceptual, and communication skills
- 4+ years of Salesforce experience, including implementing large-scale solutions
Aufgaben
- Develop and customize Salesforce solutions using Apex, Visualforce, and Lightning Web Components
- Implement automation with Process Builder, Flow, and AI-driven tools
- Enhance digital self-help options for customers
- Integrate Salesforce with backend and frontend systems
- Collaborate with engineers, product managers, and stakeholders
- Work in an agile environment, adapting to changing needs
- Expand Salesforce expertise in Service Cloud and automation
Berufserfahrung
- 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
- Service Cloud
- Apex
- Visualforce
- Lightning Web Components
- Salesforce APIs
- oData Salesforce Connector
Benefits
Attraktive Vergütung
- Employee shares program
Mitarbeiterrabatte
- 40% off fashion and beauty products
- 30% off Zalando Lounge
- Discounts from external partners
Sinnstiftende Arbeit
- 2 paid volunteering days a year
Flexibles Arbeiten
- Hybrid working model with 60% remote
Workation & Sabbatical
- Work from abroad for up to 30 days a year
Sonstige Vorteile
- Relocation assistance available
Familienfreundlichkeit
- Family services including counseling
Gesundheits- & Fitnessangebote
- Health and wellbeing options
Mentale Gesundheitsförderung
- Mental health support and coaching
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Zalando erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Zalando
Frontend Engineer - Customer Care Technology(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - CarOnSale
Senior Salesforce Developer(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Zalando Marketing Services GmbH
Senior CRM Process Owner(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Zalando
Senior Software Engineer - Frontend(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin
ZAZalando
Senior Salesforce Engineer - Customer Care Technology(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Developing solutions with Apex and LWC for digital self-help and high-volume client interactions at an online fashion club. Proficiency in Service Cloud, Omni-Channel, and high-volume solutions essential. Employee shares program, 40% fashion/beauty discount, 2 paid volunteering days.
Anforderungen
- Proficiency in Service Cloud, case management, Omni-Channel routing, Flows, and Lightning Web Components (LWC)
- Experience with Apex, Visualforce, and Lightning Component frameworks
- Familiarity with Salesforce APIs (REST/SOAP) and oData Salesforce Connector
- Understanding of customer care operations and business processes
- Proven ability to build and maintain Salesforce solutions for high-volume customer interactions
- Excellent analytical, conceptual, and communication skills
- 4+ years of Salesforce experience, including implementing large-scale solutions
Aufgaben
- Develop and customize Salesforce solutions using Apex, Visualforce, and Lightning Web Components
- Implement automation with Process Builder, Flow, and AI-driven tools
- Enhance digital self-help options for customers
- Integrate Salesforce with backend and frontend systems
- Collaborate with engineers, product managers, and stakeholders
- Work in an agile environment, adapting to changing needs
- Expand Salesforce expertise in Service Cloud and automation
Berufserfahrung
- 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
- Service Cloud
- Apex
- Visualforce
- Lightning Web Components
- Salesforce APIs
- oData Salesforce Connector
Benefits
Attraktive Vergütung
- Employee shares program
Mitarbeiterrabatte
- 40% off fashion and beauty products
- 30% off Zalando Lounge
- Discounts from external partners
Sinnstiftende Arbeit
- 2 paid volunteering days a year
Flexibles Arbeiten
- Hybrid working model with 60% remote
Workation & Sabbatical
- Work from abroad for up to 30 days a year
Sonstige Vorteile
- Relocation assistance available
Familienfreundlichkeit
- Family services including counseling
Gesundheits- & Fitnessangebote
- Health and wellbeing options
Mentale Gesundheitsförderung
- Mental health support and coaching
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Zalando erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Zalando
Branche
Other
Beschreibung
The company is an exclusive online shopping club for fashion and lifestyle products across Europe, offering daily sales campaigns.
Noch nicht perfekt?
- Zalando
Senior Software Engineer(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Zalando
Frontend Engineer - Customer Care Technology(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - CarOnSale
Senior Salesforce Developer(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Zalando Marketing Services GmbH
Senior CRM Process Owner(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Zalando
Senior Software Engineer - Frontend(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin