Dein persönlicher KI-Karriere-Agent
Senior Product Owner – CRM(m/w/x)
Evolving Odoo-based CRM/ERP platforms for HoReCa sector, driving automation and business process excellence. Strong product ownership and agile backlog management skills required. Access to METRO stores and on-campus gym.
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Anforderungen
- Proven experience in Product Ownership, Product Management, Business Analysis, or similar role
- Strong understanding of commercial, operational, financial, and logistics processes
- Experience managing product backlogs, priorities, and stakeholder expectations in agile environments
- Excellent communication and facilitation skills
- Customer-focused mindset with passion for continuous improvement and operational excellence
- Experience with CRM and ERP platforms
- Fluent English
Aufgaben
- Drive the evolution of Odoo-based CRM and ERP platforms
- Ensure platforms continuously support business objectives
- Combine product ownership with business process excellence
- Challenge existing ways of working
- Identify opportunities for simplification and automation
- Act as the bridge between business and technology
- Align stakeholders across functions and countries around a shared product vision
- Continuously improve customer, operational, and financial processes
- Help create better customer experiences
- Help create higher efficiency
- Help create scalable business operations
- Take ownership of the CRM and ERP landscape
- Drive continuous improvement across business-critical processes
- Define and drive the product vision, roadmap, and priorities for CRM and ERP platforms
- Align product vision, roadmap, and priorities with business strategy and customer experience goals
- Analyze, challenge, and continuously improve end-to-end business processes
- Improve Order-to-Cash processes
- Improve billing processes
- Improve payments processes
- Improve customer management processes
- Improve logistics processes
- Improve procurement processes
- Improve finance processes
- Own and prioritize the product backlog
- Translate business needs into clear user stories
- Translate process improvement opportunities into clear user stories
- Translate business needs into clear deliverables
- Translate process improvement opportunities into clear deliverables
- Partner with Sales teams to align priorities
- Partner with Finance teams to align priorities
- Partner with Customer Experience teams to align priorities
- Partner with Support teams to align priorities
- Partner with Operations teams to align priorities
- Partner with Logistics teams to align priorities
- Partner with Data teams to align priorities
- Maximize business value with partner teams
- Lead collaboration with implementation partners
- Lead collaboration with service partners
- Ensure solutions meet business requirements
- Ensure solutions meet quality standards
- Ensure solutions meet expected outcomes
- Drive adoption of new capabilities
- Ensure process integrity for new capabilities
- Ensure data quality for new capabilities
- Ensure effective release planning for new capabilities
- Ensure stakeholder engagement for new capabilities
- Ensure continuous feedback for new capabilities
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Private pension scheme
- JobRad
- DISHVERSITY
- DISH Sports Club including on-campus Gym
- Corporate Benefits & DISH.digital benefits
- Access and employee discounts in METRO stores
- FLEXWORK
- Working from abroad of Germany (up to 30 days)
- Skill-building opportunities
- Career development opportunities
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens DISH Digital Solutions GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei DISH Digital Solutions GmbHÜber das Unternehmen
The company develops digital solutions for the HoReCa sector, helping restaurants digitize their businesses.
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