mySugr GmbH
Senior Customer Value Lead(m/w/x)
VollzeitFreelancenur vor OrtSenior
Wien
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MYmySugr GmbH
Senior Customer Value Lead(m/w/x)
Wien
VollzeitFreelanceVor OrtSenior
Data Science
Nejo KI-Zusammenfassung
Defining customer questions and framing challenges for discovery in personalized healthcare at a digital health company. Qualitative and quantitative research expertise, with visual communication design skills essential. Family-friendly career paths.
Anforderungen
- BS or MS in Design Research, Social Science, Behavioral Psychology, Interaction Design or related field
- Minimum 5 years progressive experience as insights researcher
- Expertise in visual communication design
- Ability to develop customer journeys, personas, service blueprints
- Qualitative and quantitative research expertise
- Experience testing digital products and services
- Skill in applying design and research methods
- Facilitation of insights immersion, analysis, synthesis workshops
- Strong understanding of correlation vs. causation
- Knowledge in data science, analytics, statistical methods
- Compelling storytelling ability
- Ability to deliver insights verbally and visually
- Ability to generate empathy, emotion, engagement
- Track record in design research projects
- User-centered research approach experience
- Qualitative (exploratory & evaluative) research experience
- Heuristic assessment experience
- Application of research literature
- Generation of design requirements
- Ability to lead and coach teams
- Hypotheses development and testing skills
- Experience with Job-to-be-done approach
- Great written and verbal communication skills
- Ethics and compliance knowledge
- Data privacy and security regulations knowledge
- Experience in healthcare / life sciences
- Strong digital product competence
- Fluency in English
- German and Spanish language advantage
- Knowledge of diabetes or comparable health industries
Aufgaben
- Partner with business leaders and teams
- Identify strategic growth objectives
- Define strategic assumptions
- Identify and define customer questions
- Frame customer challenges for discovery
- Conduct qualitative and quantitative research
- Analyze and synthesize data
- Provide technical and clinical insights for product development
- Identify and communicate customer adoption improvements
- Identify and communicate user experience improvements
- Translate insights into engaging narratives for senior management
- Ensure knowledgeable and responsive collaboration
- Provide a positive experience for stakeholders
- Drive clinical strategy efforts
- Align product portfolios with clinical unmet needs
- Align product portfolios with value-creation opportunities
- Design and implement systems for customer experience metrics
- Inform next-generation product and service offerings
- Coach and develop colleagues
- Foster a high-performing, innovative, and collaborative team
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Benefits
Sonstige Vorteile
- Healthy, equal, and inclusive working environment
Familienfreundlichkeit
- Family-friendly career paths
Gesundheits- & Fitnessangebote
- Healthy lifestyle
Modernes Büro
- Flexible modern workplace
Weiterbildungsangebote
- Learning and sharing culture
- Professional and personal development opportunities
Lockere Unternehmenskultur
- Open and candid feedback
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens mySugr GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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mySugr Digital Biomarker Data Scientist(m/w/x)
Vollzeitnur vor OrtSeniorWienab 3.455 / Monat
MYmySugr GmbH
Senior Customer Value Lead(m/w/x)
Wien
VollzeitFreelanceVor OrtSenior
Data Science
Nejo KI-Zusammenfassung
Defining customer questions and framing challenges for discovery in personalized healthcare at a digital health company. Qualitative and quantitative research expertise, with visual communication design skills essential. Family-friendly career paths.
Anforderungen
- BS or MS in Design Research, Social Science, Behavioral Psychology, Interaction Design or related field
- Minimum 5 years progressive experience as insights researcher
- Expertise in visual communication design
- Ability to develop customer journeys, personas, service blueprints
- Qualitative and quantitative research expertise
- Experience testing digital products and services
- Skill in applying design and research methods
- Facilitation of insights immersion, analysis, synthesis workshops
- Strong understanding of correlation vs. causation
- Knowledge in data science, analytics, statistical methods
- Compelling storytelling ability
- Ability to deliver insights verbally and visually
- Ability to generate empathy, emotion, engagement
- Track record in design research projects
- User-centered research approach experience
- Qualitative (exploratory & evaluative) research experience
- Heuristic assessment experience
- Application of research literature
- Generation of design requirements
- Ability to lead and coach teams
- Hypotheses development and testing skills
- Experience with Job-to-be-done approach
- Great written and verbal communication skills
- Ethics and compliance knowledge
- Data privacy and security regulations knowledge
- Experience in healthcare / life sciences
- Strong digital product competence
- Fluency in English
- German and Spanish language advantage
- Knowledge of diabetes or comparable health industries
Aufgaben
- Partner with business leaders and teams
- Identify strategic growth objectives
- Define strategic assumptions
- Identify and define customer questions
- Frame customer challenges for discovery
- Conduct qualitative and quantitative research
- Analyze and synthesize data
- Provide technical and clinical insights for product development
- Identify and communicate customer adoption improvements
- Identify and communicate user experience improvements
- Translate insights into engaging narratives for senior management
- Ensure knowledgeable and responsive collaboration
- Provide a positive experience for stakeholders
- Drive clinical strategy efforts
- Align product portfolios with clinical unmet needs
- Align product portfolios with value-creation opportunities
- Design and implement systems for customer experience metrics
- Inform next-generation product and service offerings
- Coach and develop colleagues
- Foster a high-performing, innovative, and collaborative team
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Benefits
Sonstige Vorteile
- Healthy, equal, and inclusive working environment
Familienfreundlichkeit
- Family-friendly career paths
Gesundheits- & Fitnessangebote
- Healthy lifestyle
Modernes Büro
- Flexible modern workplace
Weiterbildungsangebote
- Learning and sharing culture
- Professional and personal development opportunities
Lockere Unternehmenskultur
- Open and candid feedback
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens mySugr GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
mySugr GmbH
Branche
Healthcare
Beschreibung
The company is committed to transforming healthcare through sustainable action and innovation, focusing on early diagnosis and targeted treatments.
Noch nicht perfekt?
- mySugr GmbH
Senior Customer Value Lead(m/w/x)
VollzeitFreelancenur vor OrtSeniorWien - mySugr GmbH
Senior Medical Manager / Senior Clinical Evaluation Manager(m/w/x)
Vollzeitnur vor OrtSeniorWienab 3.843 / Monat - mySugr GmbH
Senior Medical Manager / Senior Clinical Evaluation Manager(m/w/x)
Vollzeitnur vor OrtSeniorWienab 3.843 / Monat - mySugr GmbH
Digital Biomarker Data Scientist(m/w/x)
Vollzeitnur vor OrtSeniorWienab 3.455 / Monat - mySugr GmbH
mySugr Digital Biomarker Data Scientist(m/w/x)
Vollzeitnur vor OrtSeniorWienab 3.455 / Monat