Intercom
Senior Product Manager(m/w/x)
Vollzeitmit HomeofficeSenior
Berlin
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INIntercom
Senior AI Product Manager(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Leading vision and strategy for a core AI product surface at an AI customer service company. Strong AI/technical fluency and generative AI product experience required. Autonomous work in complex technical spaces.
Anforderungen
- Strong AI and technical fluency
- Experience with AI/ML products, ideally generative AI
- Comfortable working autonomously in complex technical spaces
- Excellent product judgment
- Ability to balance customer needs, business goals, and technical realities
- Ability to turn ambiguous AI capabilities into valuable product experiences
- Sharp problem framing and customer insight
- Ability to articulate complex problems using research and data
- Ability to build world-class product
- Collaboration with engineering and design to ship high-quality software
- Focus on safety, reliability, and delivering customer value
- Strong communication and leadership
- Ability to influence and create momentum
Aufgaben
- Lead a major part of the AI product surface
- Own the vision, strategy, and impact of an important area of the AI platform
- Deeply understand customer needs, business direction, and AI technology
- Make high-quality decisions based on comprehensive understanding
- Build a compelling product roadmap
- Collaborate daily with ML scientists, engineers, designers, and researchers
- Explore new ideas and assess feasibility with the AI team
- Evaluate trade-offs and turn AI capabilities into valuable product experiences
- Ship ambitious AI products from exploration to production
- Run fast experiments and define success metrics
- Evaluate performance and iterate for effective user experiences
- Integrate AI across the Intercom platform with the core product organization
- Partner with GTM, marketing, support, and operations to drive adoption
- Communicate decisions clearly and create alignment across teams
- Lead teams toward impactful outcomes with clarity and momentum
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Mehr Urlaubstage
- Generous paid time off
Team Events & Ausflüge
- Fun events for Intercomrades, friends, and family
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Intercom erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Senior AI Product Manager(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Leading vision and strategy for a core AI product surface at an AI customer service company. Strong AI/technical fluency and generative AI product experience required. Autonomous work in complex technical spaces.
Anforderungen
- Strong AI and technical fluency
- Experience with AI/ML products, ideally generative AI
- Comfortable working autonomously in complex technical spaces
- Excellent product judgment
- Ability to balance customer needs, business goals, and technical realities
- Ability to turn ambiguous AI capabilities into valuable product experiences
- Sharp problem framing and customer insight
- Ability to articulate complex problems using research and data
- Ability to build world-class product
- Collaboration with engineering and design to ship high-quality software
- Focus on safety, reliability, and delivering customer value
- Strong communication and leadership
- Ability to influence and create momentum
Aufgaben
- Lead a major part of the AI product surface
- Own the vision, strategy, and impact of an important area of the AI platform
- Deeply understand customer needs, business direction, and AI technology
- Make high-quality decisions based on comprehensive understanding
- Build a compelling product roadmap
- Collaborate daily with ML scientists, engineers, designers, and researchers
- Explore new ideas and assess feasibility with the AI team
- Evaluate trade-offs and turn AI capabilities into valuable product experiences
- Ship ambitious AI products from exploration to production
- Run fast experiments and define success metrics
- Evaluate performance and iterate for effective user experiences
- Integrate AI across the Intercom platform with the core product organization
- Partner with GTM, marketing, support, and operations to drive adoption
- Communicate decisions clearly and create alignment across teams
- Lead teams toward impactful outcomes with clarity and momentum
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Mehr Urlaubstage
- Generous paid time off
Team Events & Ausflüge
- Fun events for Intercomrades, friends, and family
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Intercom erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Intercom
Branche
IT
Beschreibung
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
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