KOB
Mitarbeiter Quality Data Service(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Wolfstein
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
INInternational SOS Pte Ltd
Quality Assurance Lead Nurse Near Patient Quality Assurance Lead(m/w/x)
Kaiserslautern, Wiesbaden, Spangdahlem, Stuttgart, Neu-Isenburg
VollzeitRemoteSenior
Nejo KI-Zusammenfassung
Overseeing customer service and service recovery for overseas healthcare services. Healthcare quality management experience required. Work from home, no shift work.
Anforderungen
- Graduate nurse with 3 years nursing experience
- Experience in healthcare quality management/assurance
- Experience in medical facility accreditation
- Experience in implementing/conducting medical facility/departmental review/audit programs
- Experience in medical facility administration
- Experience in medical outsourcing to provider network
- Experience in healthcare network development/management
- Familiarity/experience in international healthcare environment
- Experience in healthcare insurance or medical/travel assistance
- Proactive problem identification and action
- Appropriate listening skills
- Effective problem-solving skills and lateral thinking
- Ability to work under pressure
- Ability to prepare accurate and timely reports
Aufgaben
- Lead quality initiatives and processes
- Oversee customer service and service recovery responses
- Document and track customer feedback and corrective actions
- Collect and analyze provider-level quality data
- Support clinical quality through case reviews and feedback
- Develop relationships with provider quality teams
- Drive regular updates of clinical outcome data
- Define and implement service quality guidelines
- Set targets for service quality improvements
- Implement proactive service quality improvement plans
- Ensure patient expectations are met throughout care
- Assist in targeted employee training
- Conduct regular internal service delivery reviews
- Provide feedback to teams and physician leads
- Ensure appropriate capacity for audits and workshops
- Collaborate on training and development plans
- Mentor country team members
- Train personnel on SOPs
- Participate in quality improvement projects
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Sonstige Vorteile
- 24-month fixed term contract
- Occasional travel to healthcare provider sites
- Top Employer UK 2025
Flexibles Arbeiten
- Work from home
Lockere Unternehmenskultur
- Supportive team
- Globally connected team
- Diverse organisation
- Inclusive organisation
- Colleagues across the world
- Respectful workplace
Sinnstiftende Arbeit
- Chance to make a real difference
Startup-Atmosphäre
- Dynamic workplace
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens International SOS Pte Ltd erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
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Vollzeitmit HomeofficeBerufserfahrenLandstuhl
INInternational SOS Pte Ltd
Quality Assurance Lead Nurse Near Patient Quality Assurance Lead(m/w/x)
Kaiserslautern, Wiesbaden, Spangdahlem, Stuttgart, Neu-Isenburg
VollzeitRemoteSenior
Nejo KI-Zusammenfassung
Overseeing customer service and service recovery for overseas healthcare services. Healthcare quality management experience required. Work from home, no shift work.
Anforderungen
- Graduate nurse with 3 years nursing experience
- Experience in healthcare quality management/assurance
- Experience in medical facility accreditation
- Experience in implementing/conducting medical facility/departmental review/audit programs
- Experience in medical facility administration
- Experience in medical outsourcing to provider network
- Experience in healthcare network development/management
- Familiarity/experience in international healthcare environment
- Experience in healthcare insurance or medical/travel assistance
- Proactive problem identification and action
- Appropriate listening skills
- Effective problem-solving skills and lateral thinking
- Ability to work under pressure
- Ability to prepare accurate and timely reports
Aufgaben
- Lead quality initiatives and processes
- Oversee customer service and service recovery responses
- Document and track customer feedback and corrective actions
- Collect and analyze provider-level quality data
- Support clinical quality through case reviews and feedback
- Develop relationships with provider quality teams
- Drive regular updates of clinical outcome data
- Define and implement service quality guidelines
- Set targets for service quality improvements
- Implement proactive service quality improvement plans
- Ensure patient expectations are met throughout care
- Assist in targeted employee training
- Conduct regular internal service delivery reviews
- Provide feedback to teams and physician leads
- Ensure appropriate capacity for audits and workshops
- Collaborate on training and development plans
- Mentor country team members
- Train personnel on SOPs
- Participate in quality improvement projects
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Sonstige Vorteile
- 24-month fixed term contract
- Occasional travel to healthcare provider sites
- Top Employer UK 2025
Flexibles Arbeiten
- Work from home
Lockere Unternehmenskultur
- Supportive team
- Globally connected team
- Diverse organisation
- Inclusive organisation
- Colleagues across the world
- Respectful workplace
Sinnstiftende Arbeit
- Chance to make a real difference
Startup-Atmosphäre
- Dynamic workplace
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens International SOS Pte Ltd erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
International SOS Pte Ltd
Branche
Healthcare
Beschreibung
The company is the world’s leading medical and security services provider, supporting U.S. Military beneficiaries in navigating healthcare systems.
Noch nicht perfekt?
- KOB
Mitarbeiter Quality Data Service(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWolfstein - Becton, Dickinson and Company
Technical Field Service Engineer(m/w/x)
Vollzeitmit HomeofficeJuniorLandstuhl, Frankfurt am Main, Heidelbergab 96.975 / Jahr - TOPdesk
UX Designer(m/w/x)
Vollzeitmit HomeofficeSeniorKaiserslautern - AECOM
Business Development Lead Brownfield & Environmental Services(m/w/x)
Vollzeitmit HomeofficeSeniorKaiserslautern - SKE Technical Services GmbH
Regionalmanager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenLandstuhl