lemon.markets
Customer Operations Lead(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
SOSolaris
Payments Operations Team Lead(m/w/x)
Berlin
Vollzeitmit HomeofficeBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Overseeing daily payments operations and partner relations for an embedded finance platform. Minimum 4-5 years payment operations experience and first leadership experience required. Variable remuneration program, home office budget.
Anforderungen
- Bachelor's or Master's degree in Business Administration, Finance, Economics, or related field
- Minimum 4-5 years Payment Operations or Banking Operations experience
- First leadership experience managing small team
- Strong knowledge of SEPA & SWIFT payment schemes
- Knowledge and comprehension of PSD2
- Ability to engage with team members
- Provide clear and concise feedback
- Ability to lead cross-functional projects
- Fluent command of English
- German language skills are a strong plus
- SQL familiarity
- Strong analytical and data-driven mindset
- Experience applying AI-based tools or automation
- Ability to balance strategic vision and attention to detail
- Hands-on and entrepreneurial mentality
- Strong analytical skills for process improvement
- Strong problem-solving skills
- Attention to detail
Aufgaben
- Oversee daily payments operations
- Set strategic priorities, KPIs, and performance targets
- Serve as primary contact for partners and third-party banks
- Handle payment-related inquiries and follow-up calls
- Establish strong governance, reporting, and control frameworks
- Drive automation and streamline workflows
- Embed robust risk management practices
- Allocate team resources effectively across time zones
- Lead, coach, and develop a team of 3-5 payment operations specialists
- Resolve incidents efficiently and continuously improve processes
- Lead team according to defined career paths
- Ensure regular development conversations
- Liaise with Business Unit heads and functional heads
- Collaborate with key stakeholders for effective team functioning
- Improve processes with team experts and stakeholders
- Monitor and process SEPA and SWIFT payments
- Take responsibility for payment-related incidents
- Serve as main point of escalation for senior management
- Contribute to regulatory communications with BaFin and other regulators
- Support and lead Audit Cycles
- Maintain compliant-first approach for regulatory adherence
Berufserfahrung
- 4 - 5 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – ist ein Plus
Tools & Technologien
- SEPA
- SWIFT
- PSD2
- SQL
- AI-based tools
Benefits
Boni & Prämien
- Variable remuneration program
Sonstige Zulagen
- Home office budget
- Monthly meal allowance
Weiterbildungsangebote
- Learning & development budget
Startup-Atmosphäre
- Transparent growth framework
Öffi Tickets
- Deutschland ticket subsidy
Workation & Sabbatical
- Opportunity to work abroad
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Solaris erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SOSolaris
Payments Operations Team Lead(m/w/x)
Berlin
Vollzeitmit HomeofficeBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Overseeing daily payments operations and partner relations for an embedded finance platform. Minimum 4-5 years payment operations experience and first leadership experience required. Variable remuneration program, home office budget.
Anforderungen
- Bachelor's or Master's degree in Business Administration, Finance, Economics, or related field
- Minimum 4-5 years Payment Operations or Banking Operations experience
- First leadership experience managing small team
- Strong knowledge of SEPA & SWIFT payment schemes
- Knowledge and comprehension of PSD2
- Ability to engage with team members
- Provide clear and concise feedback
- Ability to lead cross-functional projects
- Fluent command of English
- German language skills are a strong plus
- SQL familiarity
- Strong analytical and data-driven mindset
- Experience applying AI-based tools or automation
- Ability to balance strategic vision and attention to detail
- Hands-on and entrepreneurial mentality
- Strong analytical skills for process improvement
- Strong problem-solving skills
- Attention to detail
Aufgaben
- Oversee daily payments operations
- Set strategic priorities, KPIs, and performance targets
- Serve as primary contact for partners and third-party banks
- Handle payment-related inquiries and follow-up calls
- Establish strong governance, reporting, and control frameworks
- Drive automation and streamline workflows
- Embed robust risk management practices
- Allocate team resources effectively across time zones
- Lead, coach, and develop a team of 3-5 payment operations specialists
- Resolve incidents efficiently and continuously improve processes
- Lead team according to defined career paths
- Ensure regular development conversations
- Liaise with Business Unit heads and functional heads
- Collaborate with key stakeholders for effective team functioning
- Improve processes with team experts and stakeholders
- Monitor and process SEPA and SWIFT payments
- Take responsibility for payment-related incidents
- Serve as main point of escalation for senior management
- Contribute to regulatory communications with BaFin and other regulators
- Support and lead Audit Cycles
- Maintain compliant-first approach for regulatory adherence
Berufserfahrung
- 4 - 5 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – ist ein Plus
Tools & Technologien
- SEPA
- SWIFT
- PSD2
- SQL
- AI-based tools
Benefits
Boni & Prämien
- Variable remuneration program
Sonstige Zulagen
- Home office budget
- Monthly meal allowance
Weiterbildungsangebote
- Learning & development budget
Startup-Atmosphäre
- Transparent growth framework
Öffi Tickets
- Deutschland ticket subsidy
Workation & Sabbatical
- Opportunity to work abroad
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Solaris erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Solaris
Branche
FinancialServices
Beschreibung
The company is a tech firm with a full German banking license, offering a Banking-as-a-Service platform for financial products.
Noch nicht perfekt?
- lemon.markets
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