Dein persönlicher KI-Karriere-Agent
Order Entry Customer Support Consultant – German and English speaking(m/w/x)
Order entry and billing support for veterinary diagnostics and services. High-quality customer-facing interpersonal skills preferred. 4-day work week, company car for private use.
Anforderungen
- Preferred experience with order entry
- High quality customer facing inter-personal skills
- Experience working with customers and maintaining good customer relationships
- Technical record keeping management skills
- Reasoning and analytical skills to resolve issues
- Phone skills, with ability to establish rapport
- Attention to detail
- Organized with ability to multi-task
- Ability to work independently and as part of a team
- Communication skills, both verbal and written
- Ability to communicate complex technical issues to technical and non-technical users
- Advantageous experience in order entry
- Strong customer orientation and communication skills
- Careful documentation and management skills
- Analytical thinking and problem-solving skills
- Confident phone presence and enjoyment of customer contact
- High attention to detail and organizational skills
- Team player with ability to work independently
- Ability to explain technical topics understandably and friendly
Aufgaben
- Support customer order entry
- Handle billing tasks
- Answer customer questions
- Explain products and services
- Troubleshoot online platform issues
- Resolve order-related problems
- Address database and communication issues
- Determine customer needs
- Provide suitable solutions
- Coordinate with team members
- Ensure ongoing customer satisfaction
- Maintain strong customer relationships
- Support quality management system
- Comply with regulatory requirements
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
- SAP
Benefits
Attraktive Vergütung
- Competitive compensation
Boni & Prämien
- Incentives
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- Rex Tierarztpraxen Stuttgart GmbHVollzeit/Teilzeitnur vor OrtJuniorStuttgart
- IDEXX
Mtla(m/w/x)
Teilzeitnur vor OrtKeine AngabeKornwestheim - Leadec Beteiligungen GmbH
Working Student IT Support & Salesforce Applications(m/w/x)
TeilzeitWerkstudentnur vor OrtStuttgart - Tierarzt Plus
Tiermedizinische Fachangestellte(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufseinsteigerAsperg - AniCura Deutschland
Tierliebe Mitarbeiter:in für den Empfang / Telefonzentrale(m/w/x)
Vollzeit/Teilzeitnur vor OrtSeniorLudwigsburg
Order Entry Customer Support Consultant – German and English speaking(m/w/x)
Order entry and billing support for veterinary diagnostics and services. High-quality customer-facing interpersonal skills preferred. 4-day work week, company car for private use.
Anforderungen
- Preferred experience with order entry
- High quality customer facing inter-personal skills
- Experience working with customers and maintaining good customer relationships
- Technical record keeping management skills
- Reasoning and analytical skills to resolve issues
- Phone skills, with ability to establish rapport
- Attention to detail
- Organized with ability to multi-task
- Ability to work independently and as part of a team
- Communication skills, both verbal and written
- Ability to communicate complex technical issues to technical and non-technical users
- Advantageous experience in order entry
- Strong customer orientation and communication skills
- Careful documentation and management skills
- Analytical thinking and problem-solving skills
- Confident phone presence and enjoyment of customer contact
- High attention to detail and organizational skills
- Team player with ability to work independently
- Ability to explain technical topics understandably and friendly
Aufgaben
- Support customer order entry
- Handle billing tasks
- Answer customer questions
- Explain products and services
- Troubleshoot online platform issues
- Resolve order-related problems
- Address database and communication issues
- Determine customer needs
- Provide suitable solutions
- Coordinate with team members
- Ensure ongoing customer satisfaction
- Maintain strong customer relationships
- Support quality management system
- Comply with regulatory requirements
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
- SAP
Benefits
Attraktive Vergütung
- Competitive compensation
Boni & Prämien
- Incentives
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
IDEXX
Branche
Healthcare
Beschreibung
Das Unternehmen trägt zur Verbesserung der Gesundheit und des Wohlbefindens von Haustieren, Menschen und Nutztieren bei.
Noch nicht perfekt?
- Rex Tierarztpraxen Stuttgart GmbH
Tiermedizinische Fachangestellte(m/w/x)
Vollzeit/Teilzeitnur vor OrtJuniorStuttgart - IDEXX
Mtla(m/w/x)
Teilzeitnur vor OrtKeine AngabeKornwestheim - Leadec Beteiligungen GmbH
Working Student IT Support & Salesforce Applications(m/w/x)
TeilzeitWerkstudentnur vor OrtStuttgart - Tierarzt Plus
Tiermedizinische Fachangestellte(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufseinsteigerAsperg - AniCura Deutschland
Tierliebe Mitarbeiter:in für den Empfang / Telefonzentrale(m/w/x)
Vollzeit/Teilzeitnur vor OrtSeniorLudwigsburg