Dein persönlicher KI-Karriere-Agent
Onsite Support Engineer (Nuremberg, L1/L2 Support, English/German)(m/w/x)
Onsite IT support for industry-leading clients, troubleshooting Windows incidents via ServiceNow. 2+ years IT support experience and fluent English/German required. Friendly, international environment, company-sponsored events.
Anforderungen
- Fluent English and German (written and spoken)
- Minimum 2+ years IT support / onsite support experience
- Strong troubleshooting in Windows environment
- Experience with ticketing systems (e.g., ServiceNow)
- Excellent communication and customer-oriented mindset
- Ability to work independently in onsite client environment
- Well-organized, reliable, and detail-oriented
- Experience in regulated environments (e.g., GxP) is a plus
- Ability to provide clean criminal record extract
- Associate degree
Aufgaben
- Provide first and second level IT support
- Act as primary onsite point of contact for IT issues
- Troubleshoot incidents and service requests via ServiceNow
- Deliver prompt and professional user support
- Document activities and resolutions accurately
- Support IT onboarding for new employees
- Maintain and contribute to knowledge base
- Support continuous service improvement initiatives
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – fließend
- Deutsch – fließend
Tools & Technologien
- ServiceNow
Benefits
Abwechslungsreiche Aufgaben
- Broad range of tasks and responsibilities
Lockere Unternehmenskultur
- Friendly and international working environment
Weiterbildungsangebote
- Professional development opportunities
Boni & Prämien
- Referral program
Team Events & Ausflüge
- Company-sponsored events
- Home
- Jobs in Deutschland
- Nuernberg
- Onsite Support Engineer (Nuremberg, L1/L2 Support, English/German)Onsite Support Engineer (Nuremberg, L1/L2 Support, Englis...
Noch nicht perfekt?
- 2117 SUSE Software Solutions Germany GmbHVollzeitnur vor OrtBerufserfahrenNürnberg
- Bechtle GmbH Nürnberg/Würzburg
IT Support Security Engineer - Managed Services(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNürnberg, Würzburg - noris network AG
IT Systems Engineer Internal IT / IT Systemadministrator Interne IT(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNürnberg - art of transfer
Fachinformatiker:in Systemintegration(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNürnberg - estonmondo GmbH
IT-Systemadministrator(m/w/x)
Vollzeitnur vor OrtKeine AngabeNürnberg
- Home
- Jobs in Deutschland
- Nuernberg
- Onsite Support Engineer (Nuremberg, L1/L2 Support, English/German)Onsite Support Engineer (Nuremberg, L1/L2 Support, Englis...
Onsite Support Engineer (Nuremberg, L1/L2 Support, English/German)(m/w/x)
Onsite IT support for industry-leading clients, troubleshooting Windows incidents via ServiceNow. 2+ years IT support experience and fluent English/German required. Friendly, international environment, company-sponsored events.
Anforderungen
- Fluent English and German (written and spoken)
- Minimum 2+ years IT support / onsite support experience
- Strong troubleshooting in Windows environment
- Experience with ticketing systems (e.g., ServiceNow)
- Excellent communication and customer-oriented mindset
- Ability to work independently in onsite client environment
- Well-organized, reliable, and detail-oriented
- Experience in regulated environments (e.g., GxP) is a plus
- Ability to provide clean criminal record extract
- Associate degree
Aufgaben
- Provide first and second level IT support
- Act as primary onsite point of contact for IT issues
- Troubleshoot incidents and service requests via ServiceNow
- Deliver prompt and professional user support
- Document activities and resolutions accurately
- Support IT onboarding for new employees
- Maintain and contribute to knowledge base
- Support continuous service improvement initiatives
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – fließend
- Deutsch – fließend
Tools & Technologien
- ServiceNow
Benefits
Abwechslungsreiche Aufgaben
- Broad range of tasks and responsibilities
Lockere Unternehmenskultur
- Friendly and international working environment
Weiterbildungsangebote
- Professional development opportunities
Boni & Prämien
- Referral program
Team Events & Ausflüge
- Company-sponsored events
Über das Unternehmen
D-ploy
Branche
IT
Beschreibung
D-ploy ist ein IT- und Engineering Solutions Unternehmen, das innovative IT-Services und -Lösungen für führende Industrieunternehmen liefert.
Noch nicht perfekt?
- 2117 SUSE Software Solutions Germany GmbH
IT Service Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNürnberg - Bechtle GmbH Nürnberg/Würzburg
IT Support Security Engineer - Managed Services(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNürnberg, Würzburg - noris network AG
IT Systems Engineer Internal IT / IT Systemadministrator Interne IT(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNürnberg - art of transfer
Fachinformatiker:in Systemintegration(m/w/x)
Vollzeitnur vor OrtBerufserfahrenNürnberg - estonmondo GmbH
IT-Systemadministrator(m/w/x)
Vollzeitnur vor OrtKeine AngabeNürnberg