Applied Materials
Field Service Engineer [Customer Engineer](m/w/x)
Vollzeitnur vor OrtBerufserfahren
Feldkirchen, Dresden, Regensburg
ab 52.000 - 71.500 / Jahr
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Leading customer engineering teams for semiconductor manufacturing equipment installation and qualification. 5+ years in semiconductor equipment environment and 2+ years people leadership required. Discretionary bonus, employee stock programs, and tuition assistance.
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Anforderungen
- Degree, diploma, or equivalent technical qualification in Engineering, Electronics, Electromechanics, Physics, or related discipline
- 5+ years experience in semiconductor equipment environment, service operations, field service manufacturing, equipment engineering, customer engineering, technical operations, or related
- 2+ years people leadership experience with proven success developing high-performing teams
- Hands-on technical knowledge of semiconductor manufacturing equipment, ideally front-end equipment
- Experience in customer-facing, multicultural, and matrixed environments
- Ability to lead through complexity, influence stakeholders, and drive operational results
- Excellent analytical, problem-solving, communication, and organizational skills
- Professional working level fluency in English
- Willingness to travel internationally (approx. up to 20%, higher during first 12 months)
- Experience supporting semiconductor capital equipment
- Previous leadership experience within Semiconductor industry or similar equipment organizations
- Knowledge of Applied Materials’ semiconductor equipment and service operations
- Experience supporting fab startups, installation, commissioning, or manufacturing ramp activities
- German and/or Mandarin language skills
Aufgaben
- Recruit, develop, coach, and inspire customer engineers
- Build a culture focused on safety and customer success
- Develop leaders through coaching and talent development
- Drive workforce planning and succession planning
- Lead service operations through equipment installation and qualification
- Ensure operational readiness through hiring and training
- Drive resource planning to support customer requirements
- Anticipate operational risks and develop mitigation plans
- Own performance across safety, quality, and productivity metrics
- Implement continuous improvement initiatives
- Ensure effective management of parts availability and resource utilization
- Monitor and communicate performance indicators and action plans
- Serve as a leadership interface with strategic semiconductor customers
- Build trusted relationships with customer teams
- Drive customer success through problem solving and technical support
- Identify opportunities to improve service delivery and business growth
- Partner with Product Support, Engineering, and Operations teams
- Support escalation management and resolution of challenges
- Contribute to strategic initiatives that improve customer outcomes
- Establish strong relationships with key customer stakeholders
- Support fab startup and production ramp activities
- Deliver industry-leading service and customer satisfaction results
- Create a culture of operational excellence and talent development
Berufserfahrung
5 Jahre
Ausbildung
Bachelor-Abschluss
Sprachen
Englisch – verhandlungssicher
Deutsch – Grundkenntnisse
Chinesisch – Grundkenntnisse
Tools & Technologien
Applied Materials’ semiconductor equipment
Benefits
Boni & Prämien
- Discretionary Incentive Bonus
Sonstige Zulagen
- Monthly Additional Allowance
- Tuition Assistance Program
Attraktive Vergütung
- Employee stock programs
Betriebliche Altersvorsorge
- Company Pension Plan
Gesundheits- & Fitnessangebote
- Wellness Benefit
Weiterbildungsangebote
- Extensive technical and product training
Karriere- und Weiterentwicklung
- Career development and progression opportunities
Lockere Unternehmenskultur
- International customer exposure and travel experience
Sonstige Vorteile
- Opportunity to work at the forefront of semiconductor innovation
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Applied Materials erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Applied MaterialsÜber das Unternehmen
AP
ManufacturingDresden
Applied Materials is a global leader in materials engineering solutions for semiconductor and display technology.
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