Dein persönlicher KI-Karriere-Agent
IT Site Support Associate I(m/w/x)
Troubleshooting desktops, laptops, and network systems for a global precision power conversion leader. Advanced Windows, Apple OS, and TCP/IP networking knowledge required. Flexible working hours, international environment.
Anforderungen
- Strong customer service and communication skills
- Advanced knowledge of Windows 10/11, Apple OS, and TCP/IP networking
- Knowledge of Apple & Android Devices
- Proficiency in Active Directory, Office 365, antivirus/security tools, and PC troubleshooting
- Ability to work independently, prioritize tasks, and manage projects effectively
- Problem-solving mindset with sound judgment and decision-making skills
- Fluent in German and English, other languages are an advantage
- 3+ years in IT support roles with hands-on technical expertise
- Proven experience supporting Microsoft PC environments, Remote Sites and Remote Users via VPN
- Driving License
- Associate’s degree in Computer Information Systems
- A+ certification, MCP, and Windows 10/11 certification preferred
Aufgaben
- Support desktops, laptops, and network systems
- Manage system security, passwords, and data integrity
- Provide exceptional customer service
- Configure wireless devices for O365 email
- Install, update, and configure software
- Image, configure, and deploy new PCs
- Maintain PC inventory and support records
- Support phone systems and user training
- Collaborate with Service Desk and partners
- Test and recommend new software and OS
- Participate in IT improvement projects
- Provide after-hours support
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- Windows 10/11
- Apple OS
- TCP/IP
- Apple Devices
- Android Devices
- Active Directory
- Office 365
- antivirus/security tools
- PC troubleshooting
- VPN
- A+ certification
- MCP
- Windows 10/11 certification
Benefits
Sonstige Vorteile
- Occasional overtime
- On-call weekends
Flexibles Arbeiten
- Project-based evening work
- Flexible working hours
Lockere Unternehmenskultur
- International environment
- Collegial cooperation
- Globally networked team
Abwechslungsreiche Aufgaben
- Challenging and varied tasks
Moderne Technikausstattung
- Use of technologies worldwide
Startup-Atmosphäre
- Short decision-making processes
Sinnstiftende Arbeit
- Independent areas of responsibility
- High degree of independence
Weiterbildungsangebote
- Individual training and development
- Needs-oriented training and development
Mitarbeiterrabatte
- Corporate benefits
Firmenfahrrad
- Job bike
Gesundheits- & Fitnessangebote
- Health offers
Modernes Büro
- Modern office equipment
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IT Site Support Associate I(m/w/x)
Troubleshooting desktops, laptops, and network systems for a global precision power conversion leader. Advanced Windows, Apple OS, and TCP/IP networking knowledge required. Flexible working hours, international environment.
Anforderungen
- Strong customer service and communication skills
- Advanced knowledge of Windows 10/11, Apple OS, and TCP/IP networking
- Knowledge of Apple & Android Devices
- Proficiency in Active Directory, Office 365, antivirus/security tools, and PC troubleshooting
- Ability to work independently, prioritize tasks, and manage projects effectively
- Problem-solving mindset with sound judgment and decision-making skills
- Fluent in German and English, other languages are an advantage
- 3+ years in IT support roles with hands-on technical expertise
- Proven experience supporting Microsoft PC environments, Remote Sites and Remote Users via VPN
- Driving License
- Associate’s degree in Computer Information Systems
- A+ certification, MCP, and Windows 10/11 certification preferred
Aufgaben
- Support desktops, laptops, and network systems
- Manage system security, passwords, and data integrity
- Provide exceptional customer service
- Configure wireless devices for O365 email
- Install, update, and configure software
- Image, configure, and deploy new PCs
- Maintain PC inventory and support records
- Support phone systems and user training
- Collaborate with Service Desk and partners
- Test and recommend new software and OS
- Participate in IT improvement projects
- Provide after-hours support
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- Windows 10/11
- Apple OS
- TCP/IP
- Apple Devices
- Android Devices
- Active Directory
- Office 365
- antivirus/security tools
- PC troubleshooting
- VPN
- A+ certification
- MCP
- Windows 10/11 certification
Benefits
Sonstige Vorteile
- Occasional overtime
- On-call weekends
Flexibles Arbeiten
- Project-based evening work
- Flexible working hours
Lockere Unternehmenskultur
- International environment
- Collegial cooperation
- Globally networked team
Abwechslungsreiche Aufgaben
- Challenging and varied tasks
Moderne Technikausstattung
- Use of technologies worldwide
Startup-Atmosphäre
- Short decision-making processes
Sinnstiftende Arbeit
- Independent areas of responsibility
- High degree of independence
Weiterbildungsangebote
- Individual training and development
- Needs-oriented training and development
Mitarbeiterrabatte
- Corporate benefits
Firmenfahrrad
- Job bike
Gesundheits- & Fitnessangebote
- Health offers
Modernes Büro
- Modern office equipment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Advanced Energy Industries, Inc
Branche
Manufacturing
Beschreibung
Das Unternehmen ist ein innovatives elektrotechnisches High-Tech-Unternehmen der Elektrotechnik.
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