Beschreibung

As an IT Project Manager, you will oversee a variety of IT projects, ensuring alignment with customer needs and efficiency goals. Your role involves managing risks, leading teams, and enhancing operational performance while maintaining strong relationships with stakeholders.

Anforderungen

• •Education in IT-related field or degree in Computer Science, Information Technology, or related field with specialization in IT Operations, Project Management, or Systems Engineering
• •Degree in Computer Science, IT, or related field; specialization in IT Operations, Project Management, or Systems Engineering preferred
• •Minimum 2+ years of experience in IT operations or development
• •Minimum 1 year of experience in project management with proficiency in Agile methods and tools like Confluence and Jira
• •Solid understanding of ITIL practices and IT process management
• •Strong command of German and good proficiency in English

Aufgaben

• •Oversee customer-facing and internal IT projects
• •Drive efficiency initiatives to streamline technical processes
• •Manage multiple IT operations and customer projects
• •Ensure projects meet scope, timelines, and quality standards
• •Proactively identify and mitigate risks
• •Optimize customer experience and operational efficiency
• •Lead meetings with IT teams, stakeholders, and customers
• •Provide reports and metrics on project and operational success
• •Act as primary incident manager during critical incidents
• •Ensure rapid response, resolution, and communication
• •Initiate and execute IT projects focused on customer-centric objectives
• •Engage effectively with team members and stakeholders
• •Demonstrate accountability and alignment with company goals
• •Apply analytical thinking to solve complex IT challenges
• •Show adaptability and commitment to continuous improvement
• •Foster a collaborative, team-oriented culture

Tools & Technologien

Benefits