Dein persönlicher KI-Karriere-Agent
International Quality Manager(m/w/x)
Conducting global on-site audits for premium brand standards and customer satisfaction at mobility service branches. Business degree and quality management experience in service or mobility industry required. Hybrid work, flexible hours, and SIXT service discounts.
Anforderungen
- Degree in business, economics, or related field
- Professional experience in quality management, customer experience, or branch operations in service or mobility industry
- Enjoyment of working with branch managers and teams
- Independent work, effective prioritization, structured and process-oriented approach
- Confident communication, thriving in cross-functional teams, self-motivation, stakeholder motivation across cultures and hierarchies
- Proficiency in MS Office
- Fluent English communication
- German language skills (plus)
Aufgaben
- Lead projects to increase customer satisfaction internationally
- Conduct on-site audits at major SIXT branches globally
- Ensure premium brand standards and outstanding customer service
- Collaborate with country organizations and franchise partners
- Drive continuous development of quality tools
- Define new processes and SOPs to elevate service standards
- Identify opportunities to enhance service quality
- Implement concrete, measurable improvements in branches
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Tools & Technologien
- MS Office
Benefits
Flexibles Arbeiten
- Hybrid working model
- Flexible hours
Mitarbeiterrabatte
- Discounts on SIXT rent, share, ride and SIXT+
- Exclusive partner deals
Firmenwagen
- Attractive vehicle leasing offers
Sonstige Vorteile
- Access to AI platforms
- Capital-forming benefits
- Gaming area
Sonstige Zulagen
- Monthly mobility allowance
Betriebliche Altersvorsorge
- Retirement plan contribution
Gesundheits- & Fitnessangebote
- Modern gym
Team Events & Ausflüge
- Leisure activities
- SIXT choir
Gratis oder Vergünstigte Mahlzeiten
- High-quality employee restaurant
Mehr Urlaubstage
- 30 days of vacation
Gemeinnützige Ausrichtung
- Volunteer day
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International Quality Manager(m/w/x)
Conducting global on-site audits for premium brand standards and customer satisfaction at mobility service branches. Business degree and quality management experience in service or mobility industry required. Hybrid work, flexible hours, and SIXT service discounts.
Anforderungen
- Degree in business, economics, or related field
- Professional experience in quality management, customer experience, or branch operations in service or mobility industry
- Enjoyment of working with branch managers and teams
- Independent work, effective prioritization, structured and process-oriented approach
- Confident communication, thriving in cross-functional teams, self-motivation, stakeholder motivation across cultures and hierarchies
- Proficiency in MS Office
- Fluent English communication
- German language skills (plus)
Aufgaben
- Lead projects to increase customer satisfaction internationally
- Conduct on-site audits at major SIXT branches globally
- Ensure premium brand standards and outstanding customer service
- Collaborate with country organizations and franchise partners
- Drive continuous development of quality tools
- Define new processes and SOPs to elevate service standards
- Identify opportunities to enhance service quality
- Implement concrete, measurable improvements in branches
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Tools & Technologien
- MS Office
Benefits
Flexibles Arbeiten
- Hybrid working model
- Flexible hours
Mitarbeiterrabatte
- Discounts on SIXT rent, share, ride and SIXT+
- Exclusive partner deals
Firmenwagen
- Attractive vehicle leasing offers
Sonstige Vorteile
- Access to AI platforms
- Capital-forming benefits
- Gaming area
Sonstige Zulagen
- Monthly mobility allowance
Betriebliche Altersvorsorge
- Retirement plan contribution
Gesundheits- & Fitnessangebote
- Modern gym
Team Events & Ausflüge
- Leisure activities
- SIXT choir
Gratis oder Vergünstigte Mahlzeiten
- High-quality employee restaurant
Mehr Urlaubstage
- 30 days of vacation
Gemeinnützige Ausrichtung
- Volunteer day
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
SIXT
Branche
Transportation
Beschreibung
The company is a globally leading mobility service provider offering car rental, car sharing, taxi services, and car subscriptions.
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