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Head of Commercial Services(m/w/x)
Global commercial service strategy for life science instrumentation, focusing on revenue growth and value proposition development. International experience in regulated environments driving service growth required. Remote options, leadership programs, and coaching for managers.
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Anforderungen
- Bachelor’s degree in engineering or related technical discipline
- Experience in technical service or commercial environments, ideally within life science instrumentation, analytical systems, diagnostics, or automation, including after sales service for complex hardware–software systems
- International experience driving service commercial or growth initiatives in regulated environments
- Technical understanding of advanced instrumentation, system integration, calibration, and service processes; familiarity with regulated device environments and compliance expectations (e.g., ISO standards, safety & quality frameworks)
- Strong understanding of customer journeys, service usage, customer pain points, and value-based selling concepts
- Strong strategic and analytical capabilities with demonstrated use of KPIs, service metrics, and data-driven decision making
- Excellent collaboration and stakeholder management across regions and functions
- Very good command of English, both written and oral
Aufgaben
- Drive global commercial service strategy
- Position and monetize service offerings
- Ensure service revenue growth
- Translate service offerings into value propositions
- Identify target audiences and use cases
- Integrate service portfolio and sales execution
- Align service commercial execution with global strategy
- Define and manage global partner and channel strategy
- Establish roles and value propositions for partners
- Develop enablement concepts and governance models
- Expand service reach and increase penetration
- Steer service commercial performance
- Define targets and KPIs
- Set review cadences for regions, partners, and channels
- Ensure service growth and commercial effectiveness
- Define service selling approach
- Create bundling and attach strategies
- Develop commercial playbooks for sales channels
- Ensure consistent service revenue generation
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Mentoring
- Coaching for managers
- Buddy system
- Coaching communities
- Leadership programs
- Business women network
- Internal seminar offerings
- Welcome Workshops
- Remote options
- Flextime
- Flexible work schedules
- Sabbaticals
- Company restaurant
- Vegetarian options
- Vegan options
- Italian bistro
- Ice cream sales
- Comprehensive onboarding
- Virtual online platform
- Mutual support
- Fitness studio
- Daycare center
- Team spirit
- International collaboration
- Agile working communities
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Sartorius Stedim Biotech GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Sartorius Stedim Biotech GmbHÜber das Unternehmen
The company is a growing global life science company that helps translate scientific discoveries into real-world medicine.
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