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Head of Consulting – Digital Platform for Operational Excellence SaaS & Pharma Manufacturing(m/w/x)
Driving AI-enabled Intelligent Operations Platform (IOP) implementations for pharma manufacturing. 7+ years in Pharma OpEx or manufacturing digitalization required. Responsibility and creative freedom, modern ergonomic office.
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Anforderungen
- 7+ years in Pharma Operational Excellence or Manufacturing Digitalization
- Leading Software PoCs or pilots in corporate programs
- Leading and transforming a team
- Commercial mindset and teaming with Sales
- Mobility and availability to travel
- Excellent English and German communication skills
Aufgaben
- Drive implementation of the AI-enabled Intelligent Operations Platform (IOP)
- Ensure value-creating PoCs and stable deployments
- Deliver steady growth with customers
- Secure strong user adoption and renewals
- Build consulting and implementation team capabilities
- Embed IOP into operational excellence and digital programs
- Deliver high-impact solutions within programs
- Develop the organization and drive change
- Maximize team impact for customers
- Shape clear and practical ways of working
- Enable effective collaboration, strong execution, and alignment
- Drive predictable ARR growth, professional services revenue, and capacity utilization
- Understand customers’ operational work processes
- Translate work processes into IOP solution designs
- Integrate IOP into customer IT architectures
- Guide strategic PoCs, pilots, and corporate rollouts
- Design scalable rollout models
- Define and track project success criteria and KPIs
- Perform hands-on project management for strategic customer projects
- Drive expansion of PoCs or pilots to multi-site and global programs
- Lead strategic customer growth
- Plan initiatives with sales
- Empower teams to achieve ARR expansion targets
- Support sales on strategic accounts with solution strategies, proposals, and pre-sales activities
- Support self-driving growth and user adoption with Academy and Community teams
- Build strong relationships with senior stakeholders in Operations, OE, and Digital/IT
- Drive methodology, tools, and action for high user adoption
- Ensure highest renewal rates by ensuring customer value and addressing risks
- Lead teams to bring new innovations to early customers
- Harden innovations in real use
- Scale successful solutions across the customer base
- Ensure DevOps is active and interacts strongly with Software Development
- Ensure technically excellent implementations with Communities of Practices and Module Focus Groups
- Ensure stable zero-incident operations
- Ensure technical excellence of implementations by driving continuous improvement, RCAs, and CAPAs
Berufserfahrung
Ausbildung
Sprachen
Benefits
- Great team spirit
- Responsibility and creative freedom
- Personal development support
- Modern ergonomic office
- Rooftop terrace
- Free parking
- Team events
- Flexible working
- Home-office policy
- Free coffee, fruit, and snacks
- Free lunch options
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens eschbach GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei eschbach GmbHÜber das Unternehmen
Das Unternehmen digitalisiert Unternehmen aus der Chemie- und Pharma-Industrie mit der Softwarelösung Shiftconnector®.
Nejo bewertet ihn, und bringt ihn danach gemeinsam mit dir in Bestform.
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