Groups & Events Coordinator(m/w/x)

Beschreibung

You will drive revenue by managing the full event lifecycle, from the first enquiry to final invoicing. Your day-to-day involves coordinating with operational teams to ensure every guest experience is seamless.

Anforderungen

• •Experience in hotel Groups, Events, or Reservations
• •Confidence managing bookings and group ownership
• •Strong attention to detail and organization
• •Fluent German and English language skills
• •Confidence using Outlook, Excel, and Word
• •Experience with OPERA and/or Delphi advantageous
• •Professional relationship building and trustworthiness
• •Calmness under pressure and solutions-focus
• •Supportive team player without ego
• •Motivation, proactivity, and collaborative mindset

Aufgaben

• •Manage group and event enquiries from initial contact to execution
• •Handle incoming calls and emails promptly
• •Convert reactive and proactive business opportunities
• •Manage the booking pipeline from proposal to final invoicing
• •Create detailed proposals and manage client contracts
• •Coordinate rooming lists and event detailing
• •Build strong internal and external professional relationships
• •Communicate event requirements to operational teams
• •Prepare and present weekly function sheets to operations
• •Conduct on-property show rounds and client planning meetings
• •Identify opportunities for repeat business and track trends
• •Oversee deposits, billing, and accurate event actualisation

Tools & Technologien

Benefits