Dein persönlicher KI-Karriere-Agent
German Speaking Customer Care - Mortgage(m/w/x)
German-speaking mortgage support via phone, email, and chat. German and English fluency required. Two extra salaries annually, fully paid relocation.
Anforderungen
- German and English fluency
- Strong written and verbal communication
- Customer service experience, finance or mortgage services preferred
- Strong analytical skills
- Attention to detail
- Manage multiple inquiries in fast-paced environment
- Customer-focused approach
- Problem-solving mindset
- Interest in financial services
- Interest in mortgage products
- Customer support software experience a plus
- CRM systems experience a plus
- High School or equivalent education
Aufgaben
- Provide high-quality customer assistance to German-speaking clients via phone, email, and chat
- Respond to inquiries about mortgage products, application processes, and eligibility
- Document customer interactions and maintain accurate records in the CRM system
- Collaborate with the mortgage team to resolve client issues and concerns
- Educate customers on mortgage options and documentation requirements
- Gather customer feedback to improve service offerings
- Participate in training sessions on mortgage products and market trends
Ausbildung
- Matura
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- customer support software
- CRM systems
Benefits
Boni & Prämien
- Monthly performance bonus
Attraktive Vergütung
- Two extra salaries per year
Sonstige Vorteile
- Fully paid relocation package
- Accommodation finding support
Gesundheits- & Fitnessangebote
- Health insurance
- Private health insurance
Weiterbildungsangebote
- Fully paid training
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German Speaking Customer Care - Mortgage(m/w/x)
German-speaking mortgage support via phone, email, and chat. German and English fluency required. Two extra salaries annually, fully paid relocation.
Anforderungen
- German and English fluency
- Strong written and verbal communication
- Customer service experience, finance or mortgage services preferred
- Strong analytical skills
- Attention to detail
- Manage multiple inquiries in fast-paced environment
- Customer-focused approach
- Problem-solving mindset
- Interest in financial services
- Interest in mortgage products
- Customer support software experience a plus
- CRM systems experience a plus
- High School or equivalent education
Aufgaben
- Provide high-quality customer assistance to German-speaking clients via phone, email, and chat
- Respond to inquiries about mortgage products, application processes, and eligibility
- Document customer interactions and maintain accurate records in the CRM system
- Collaborate with the mortgage team to resolve client issues and concerns
- Educate customers on mortgage options and documentation requirements
- Gather customer feedback to improve service offerings
- Participate in training sessions on mortgage products and market trends
Ausbildung
- Matura
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- customer support software
- CRM systems
Benefits
Boni & Prämien
- Monthly performance bonus
Attraktive Vergütung
- Two extra salaries per year
Sonstige Vorteile
- Fully paid relocation package
- Accommodation finding support
Gesundheits- & Fitnessangebote
- Health insurance
- Private health insurance
Weiterbildungsangebote
- Fully paid training
Über das Unternehmen
Mercier Consultancy
Branche
FinancialServices
Beschreibung
Mercier Consultancy provides customer care for climate technology solutions, assisting German-speaking customers and contributing to a sustainable future.
Noch nicht perfekt?
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