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Freelance IT Support Engineer(m/w/x)
Level 2 support for workstations and manufacturing tools in an AI-focused consulting group. Around 3 years of IT technician and user support experience required. Agile environment, fleet management, and inventory maintenance.
Anforderungen
- IT degree (CFC), IT Technician diploma (ES), or equivalent
- Around 3 years IT Technician & User Support experience in large international company
- Strong knowledge of Windows workstation environments
- Experience with mobile device management using Workspace ONE
- Ability to work in agile environment, multiple topics/applications
- Rigor, practical mindset, and diplomacy
- Proactive, solution-oriented, and autonomous
- Motivation to join human-sized, fast-growing manufacturing company
Aufgaben
- Provide Level 2 support for workstations and peripherals
- Handle troubleshooting of IT solutions and manufacturing tools
- Communicate issue resolutions to users
- Manage a fleet of reliable and secure machines
- Maintain inventory and configurations of machines and applications
- Manage user profiles and access rights
- Configure IT equipment for operational needs and new projects
- Train new employees on IT tools
- Collaborate with IT Manager to define tools, methods, and standards
- Coordinate external support teams
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Windows workstation environments
- Workspace ONE
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Freelance IT Support Engineer(m/w/x)
Level 2 support for workstations and manufacturing tools in an AI-focused consulting group. Around 3 years of IT technician and user support experience required. Agile environment, fleet management, and inventory maintenance.
Anforderungen
- IT degree (CFC), IT Technician diploma (ES), or equivalent
- Around 3 years IT Technician & User Support experience in large international company
- Strong knowledge of Windows workstation environments
- Experience with mobile device management using Workspace ONE
- Ability to work in agile environment, multiple topics/applications
- Rigor, practical mindset, and diplomacy
- Proactive, solution-oriented, and autonomous
- Motivation to join human-sized, fast-growing manufacturing company
Aufgaben
- Provide Level 2 support for workstations and peripherals
- Handle troubleshooting of IT solutions and manufacturing tools
- Communicate issue resolutions to users
- Manage a fleet of reliable and secure machines
- Maintain inventory and configurations of machines and applications
- Manage user profiles and access rights
- Configure IT equipment for operational needs and new projects
- Train new employees on IT tools
- Collaborate with IT Manager to define tools, methods, and standards
- Coordinate external support teams
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Windows workstation environments
- Workspace ONE
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Everience
Branche
IT
Beschreibung
The company unleashes the potential of digital technology to enhance productivity and competitiveness for its clients.
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