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Flightcare Executive(m/w/x)
Customer care for private jet clients, managing service before, during, and after flights, collaborating with Sales. Ability to work under time pressure and handle irregular operations required. Airline staff travel, hotel discounts, WELLPASS.
Anforderungen
- Customer-oriented mindset with high service standards
- Excellent communication skills
- Ability to work under time pressure and handle irregular operations
- Strong coordination skills
- High level of reliability, discretion, and confidentiality
- Structured, solution-oriented, and proactive working style
- Very good command of English; additional languages are an advantage
- Experience in business aviation or VIP customer service
- Strong understanding of OCC / flight operations processes
Aufgaben
- Provide customer care before, during, and after each flight
- Deliver a top-notch service experience with attention to detail
- Act as the primary point of contact for clients
- Ensure service-related requirements meet contractual agreements
- Collaborate closely with the Sales Department on commercial agreements
- Execute special arrangements in daily operations
- Coordinate with Operations and Crew for service delivery
- Manage changes to maintain a consistent customer experience
- Exceed customer expectations through flawless coordination
- Build trust with customers, especially aircraft brokers
Berufserfahrung
- 1 - 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- Competitive salary
Mehr Urlaubstage
- Holiday allowance
Sonstige Vorteile
- Airline staff travel
Mitarbeiterrabatte
- Hotel discounts
Gesundheits- & Fitnessangebote
- WELLPASS
Noch nicht perfekt?
- LUMINAIRVollzeitPraktikumnur vor OrtHamburg
- LUMINAIR
Crew Care Manager(m/w/x)
Vollzeitnur vor OrtKeine AngabeHamburg - LUMINAIR
Duty Manager(m/w/x)
Vollzeitnur vor OrtJuniorHamburg - Platoon Aviation
Junior Sales Manager(m/w/x)
Vollzeitnur vor OrtJuniorHamburg - Bertrandt
Sachbearbeiter Luftfahrt(m/w/x)
Vollzeitnur vor OrtJuniorWedel
Flightcare Executive(m/w/x)
Customer care for private jet clients, managing service before, during, and after flights, collaborating with Sales. Ability to work under time pressure and handle irregular operations required. Airline staff travel, hotel discounts, WELLPASS.
Anforderungen
- Customer-oriented mindset with high service standards
- Excellent communication skills
- Ability to work under time pressure and handle irregular operations
- Strong coordination skills
- High level of reliability, discretion, and confidentiality
- Structured, solution-oriented, and proactive working style
- Very good command of English; additional languages are an advantage
- Experience in business aviation or VIP customer service
- Strong understanding of OCC / flight operations processes
Aufgaben
- Provide customer care before, during, and after each flight
- Deliver a top-notch service experience with attention to detail
- Act as the primary point of contact for clients
- Ensure service-related requirements meet contractual agreements
- Collaborate closely with the Sales Department on commercial agreements
- Execute special arrangements in daily operations
- Coordinate with Operations and Crew for service delivery
- Manage changes to maintain a consistent customer experience
- Exceed customer expectations through flawless coordination
- Build trust with customers, especially aircraft brokers
Berufserfahrung
- 1 - 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- Competitive salary
Mehr Urlaubstage
- Holiday allowance
Sonstige Vorteile
- Airline staff travel
Mitarbeiterrabatte
- Hotel discounts
Gesundheits- & Fitnessangebote
- WELLPASS
Über das Unternehmen
LUMINAIR
Branche
Transportation
Beschreibung
LUMINAIR is Europe's most dynamic and forward-thinking private jet airline, redefining private aviation through operational excellence and innovative practices.
Noch nicht perfekt?
- LUMINAIR
Intern Sales & Flightcare(m/w/x)
VollzeitPraktikumnur vor OrtHamburg - LUMINAIR
Crew Care Manager(m/w/x)
Vollzeitnur vor OrtKeine AngabeHamburg - LUMINAIR
Duty Manager(m/w/x)
Vollzeitnur vor OrtJuniorHamburg - Platoon Aviation
Junior Sales Manager(m/w/x)
Vollzeitnur vor OrtJuniorHamburg - Bertrandt
Sachbearbeiter Luftfahrt(m/w/x)
Vollzeitnur vor OrtJuniorWedel