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Field Service Technician(m/w/x)
As a Field Service Technician, you will be the key technical contact for customers, traveling frequently to install equipment, provide training, and perform repairs. This role is vital in ensuring customers can effectively use their 3D printing systems.
Anforderungen
- Willingness to travel 80% or more of the time
- Based in Frankfurt or Berlin
- Energized by travel and willingness to be on the road 80%+ of the time
- Strong technical background in electromechanical/hardware
- Fluency in German and English
- Valid driver’s license
- Fluency in French
- Passion for 3D printing and emerging technologies
- Experience in rapidly-growing startup environments
Aufgaben
- Travel to customer sites to install and calibrate 3D printing systems
- Conduct on-site training sessions for customers on equipment and software
- Perform live product demonstrations to build customer confidence
- Respond quickly to customer downtime by performing urgent repairs
- Schedule and conduct annual maintenance visits for warrantied customers
- Diagnose electromechanical issues to achieve single visit resolutions
- Manage a high volume of service activities
- Independently coordinate travel arrangements and submit expenses
- Maintain detailed records of installations, training, and repairs in Salesforce
Berufserfahrung
Ausbildung
Sprachen
Benefits
Lockere Unternehmenskultur
- •Inclusive office
- •Dog-friendly office
Attraktive Vergütung
- •Shares in the company
Gratis oder Vergünstigte Mahlzeiten
- •In-office catering 3x per week
Snacks & Getränke
- •Daily free beverages
- •Daily free snacks
Öffi Tickets
- •Monthly mobility subsidy
Gesundheits- & Fitnessangebote
- •Weekly yoga classes
- •Urban Sports Club discount
Mentale Gesundheitsförderung
- •Free mental health sessions
Weiterbildungsangebote
- •Learning and development budget
Sonstige Vorteile
- •Free 3D prints
Betriebliche Altersvorsorge
- •Supplementary German pension scheme
Team Events & Ausflüge
- •Fun team events
- FormlabsVollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin
- Formlabs
Technical Service Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Customer Support Field Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Emco Wheaton GmbH
Field Service Technician(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDoberlug-Kirchhain, Bottrop, Senden, Oberhausen, Stützerbach, Ottobeuren, Fürstenfeldbruck, Eschborn, Bad Neustadt an der Saale, Wesel
Field Service Technician(m/w/x)
As a Field Service Technician, you will be the key technical contact for customers, traveling frequently to install equipment, provide training, and perform repairs. This role is vital in ensuring customers can effectively use their 3D printing systems.
Anforderungen
- Willingness to travel 80% or more of the time
- Based in Frankfurt or Berlin
- Energized by travel and willingness to be on the road 80%+ of the time
- Strong technical background in electromechanical/hardware
- Fluency in German and English
- Valid driver’s license
- Fluency in French
- Passion for 3D printing and emerging technologies
- Experience in rapidly-growing startup environments
Aufgaben
- Travel to customer sites to install and calibrate 3D printing systems
- Conduct on-site training sessions for customers on equipment and software
- Perform live product demonstrations to build customer confidence
- Respond quickly to customer downtime by performing urgent repairs
- Schedule and conduct annual maintenance visits for warrantied customers
- Diagnose electromechanical issues to achieve single visit resolutions
- Manage a high volume of service activities
- Independently coordinate travel arrangements and submit expenses
- Maintain detailed records of installations, training, and repairs in Salesforce
Berufserfahrung
Ausbildung
Sprachen
Benefits
Lockere Unternehmenskultur
- •Inclusive office
- •Dog-friendly office
Attraktive Vergütung
- •Shares in the company
Gratis oder Vergünstigte Mahlzeiten
- •In-office catering 3x per week
Snacks & Getränke
- •Daily free beverages
- •Daily free snacks
Öffi Tickets
- •Monthly mobility subsidy
Gesundheits- & Fitnessangebote
- •Weekly yoga classes
- •Urban Sports Club discount
Mentale Gesundheitsförderung
- •Free mental health sessions
Weiterbildungsangebote
- •Learning and development budget
Sonstige Vorteile
- •Free 3D prints
Betriebliche Altersvorsorge
- •Supplementary German pension scheme
Team Events & Ausflüge
- •Fun team events
Über das Unternehmen
Formlabs
Branche
Manufacturing
Beschreibung
The company builds groundbreaking professional 3D printers for designers, engineers, and medical institutions worldwide.
- Formlabs
Field Service Technician - 3D Printers(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Technical Service Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Customer Support Field Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Formlabs
Field Application Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main, Berlin - Emco Wheaton GmbH
Field Service Technician(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDoberlug-Kirchhain, Bottrop, Senden, Oberhausen, Stützerbach, Ottobeuren, Fürstenfeldbruck, Eschborn, Bad Neustadt an der Saale, Wesel