Beschreibung

In this role, you will engage in technical tasks at customer sites while ensuring top-notch service and communication. With a focus on quality and safety, your daily work will involve planning and executing service orders, as well as informing customers about available offerings.

Anforderungen

• •Training as an electrician or automation technician
• •Several years of professional experience
• •Additional knowledge in copper construction and mechanical processing
• •Expertise in electrical and automation technology
• •Experience operating mechanical equipment
• •Strong process affinity
• •Structured approach to working within defined workflows
• •Excellent communication skills
• •Ability to convey technical information clearly and in a customer-oriented manner
• •High level of quality awareness
• •Personal responsibility
• •Flexibility
• •Resilience
• •Proficiency in MS Office
• •Willingness to travel extensively
• •Participation in on-call duties across Switzerland
• •Fluency in German
• •Basic English skills
• •French is a plus
• •Valid Swiss category B driver’s license

Aufgaben

• •Perform technical tasks at customer sites
• •Plan and execute service work based on customer orders
• •Deliver outstanding customer service
• •Ensure customer satisfaction through clear communication
• •Adhere to deadlines, quality standards, and cost targets
• •Collaborate with service project management and field service leadership
• •Communicate necessary changes according to quality assurance standards
• •Comply with work instructions, regulations, and safety standards
• •Submit time reports and expenses
• •Inform customers about service offerings
• •Support the acquisition of additional service orders

Tools & Technologien

Benefits