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MOMotorola Solutions Germany GmbH

Field Service Representative(m/w/x)

Idstein
VollzeitVor OrtBerufserfahren

Technical support and installation for Land Mobile Radio networks at public safety agencies. Motorola Solutions P25 Trunking Network Systems knowledge required. Relocation provided.

Anforderungen

  • Certified technician or equivalent qualification in industrial engineering
  • Strong knowledge of Motorola Solutions P25 Trunking Network Systems
  • Strong knowledge of communications systems and customer technical support
  • Solid working knowledge of Motorola radio systems and their applications
  • Strong interpersonal and communication skills in English
  • Sound judgment and decision-making abilities
  • Effective problem-solving skills
  • Flexibility in adapting to situations
  • Teamwork skills
  • CompTIA Network+, Security+, MCSE, or CISSP certifications
  • Solid working knowledge of Radio Frequency (RF) theory
  • Ability to use and demonstrate MS applications and Google software tools
  • Excellent knowledge of hardware and software tools for RF and Networking equipment
  • Ability to receive security clearance from U.S. Government
  • Completion of standard form 86 questionnaire for national security positions
  • At least 3 years of Radio Frequency (RF) experience and at least 2 years of Networking experience
  • Work under German labor laws with U.S. Manager support
  • Valid U.S. Passport, U.S. driver's license, and excellent health for travel
  • U.S. Citizenship required

Aufgaben

  • Provide technical support for Land Mobile Radio networks
  • Perform installations and removals of LMR systems
  • Deliver client-focused services and ensure timely delivery
  • Manage multiple systems during customer interactions
  • Support customer communication needs with Motorola products
  • Communicate project updates and resolve minor administrative issues
  • Operate and maintain equipment for LMR systems
  • Troubleshoot and repair radio repeaters and related equipment
  • Diagnose and repair customer LMR equipment to OEM standards
  • Document repairs and calibrations using the MCM Comm Shop 360 program
  • Provide refresher training on radio infrastructure
  • Deliver on-site technical support and preventive maintenance
  • Support all Service Level Agreements associated with contracts
  • Prepare administrative reports for management and contracts

Berufserfahrung

  • 3 Jahre

Ausbildung

  • Abgeschlossene Berufsausbildung

Sprachen

  • Englischverhandlungssicher

Tools & Technologien

  • Motorola Solutions P25 Trunking Network Systems
  • Motorola radio systems
  • Radio Frequency (RF) theory
  • MS applications
  • Google software tools

Benefits

Sonstige Vorteile

  • Relocation provided
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Motorola Solutions Germany GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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