Dein persönlicher KI-Karriere-Agent
Duty Manager / Duty Manager Operations(m/w/x)
Overseeing hotel operations and coaching a team of 15 for a new-generation hospitality concept. Sociability and multitasking skills required. Evening shifts, full flexibility, and access to community events.
Anforderungen
- Sociability and connecting with people
- Friendliness, approachability, and empathy
- Entrepreneurial spirit and discovery of new things
- Multitasking skills and composure
- International environment experience, guest relations a plus
- Minimum 2 years leadership experience (Supervisor/Team Lead)
- Experience with PMS and POS software
- Operational hotel or restaurant environment experience
- Led a team of minimum 5-8 people
- Fluent English
- Basic German or learning German
- EU resident or valid working permit for Vienna
- Available to start mid-May/early June
Aufgaben
- Ensure smooth operations at Zoku
- Coach and train the operational team
- Support the team in maintaining high service standards
- Guide and align the team with goals and KPIs
- Manage team schedules and projects
- Troubleshoot and mediate conflicts
- Handle safety and security procedures
- Actively assist the Sidekicks on the floor
- Address special reservation requests
- Manage guest complaints
- Handle administrative tasks
- Oversee daily operations across departments
- Handle reservations and payments
- Place orders
- Supervise M&E operations
- Manage special events
- Maintain focus on operational needs
Berufserfahrung
- 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Tools & Technologien
- PMS software
- POS software
Benefits
Sonstige Vorteile
- Evening shifts
- Full-time availability
- Free night stay for birthday
Flexibles Arbeiten
- Full flexibility
Team Events & Ausflüge
- After-work drinks
- Access to community events
Mitarbeiterrabatte
- 40% F&B discount
- Employee and Friends & Family rates
- Free night stay for employee and +1
Gratis oder Vergünstigte Mahlzeiten
- Staff meals
Sonstige Zulagen
- Personal budget after 1 year
Weiterbildungsangebote
- Training and events
Karriere- und Weiterentwicklung
- Leadership program
Noch nicht perfekt?
- The Social HubVollzeitnur vor OrtJuniorWien
- Zoku
Partnerships & Corporate Sales Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 3.000 / Monat - GMS GOURMET GmbH
Operations Manager:in mit administrativer Tätigkeit(m/w/x)
Vollzeitnur vor OrtManagementWienab 4.000 / Monat - The Social Hub
Housekeeping Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWien - Zoku
Meeting & Events Specialist Intern(m/w/x)
VollzeitPraktikumnur vor OrtWienab 1.500 / Monat
Duty Manager / Duty Manager Operations(m/w/x)
Overseeing hotel operations and coaching a team of 15 for a new-generation hospitality concept. Sociability and multitasking skills required. Evening shifts, full flexibility, and access to community events.
Anforderungen
- Sociability and connecting with people
- Friendliness, approachability, and empathy
- Entrepreneurial spirit and discovery of new things
- Multitasking skills and composure
- International environment experience, guest relations a plus
- Minimum 2 years leadership experience (Supervisor/Team Lead)
- Experience with PMS and POS software
- Operational hotel or restaurant environment experience
- Led a team of minimum 5-8 people
- Fluent English
- Basic German or learning German
- EU resident or valid working permit for Vienna
- Available to start mid-May/early June
Aufgaben
- Ensure smooth operations at Zoku
- Coach and train the operational team
- Support the team in maintaining high service standards
- Guide and align the team with goals and KPIs
- Manage team schedules and projects
- Troubleshoot and mediate conflicts
- Handle safety and security procedures
- Actively assist the Sidekicks on the floor
- Address special reservation requests
- Manage guest complaints
- Handle administrative tasks
- Oversee daily operations across departments
- Handle reservations and payments
- Place orders
- Supervise M&E operations
- Manage special events
- Maintain focus on operational needs
Berufserfahrung
- 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Tools & Technologien
- PMS software
- POS software
Benefits
Sonstige Vorteile
- Evening shifts
- Full-time availability
- Free night stay for birthday
Flexibles Arbeiten
- Full flexibility
Team Events & Ausflüge
- After-work drinks
- Access to community events
Mitarbeiterrabatte
- 40% F&B discount
- Employee and Friends & Family rates
- Free night stay for employee and +1
Gratis oder Vergünstigte Mahlzeiten
- Staff meals
Sonstige Zulagen
- Personal budget after 1 year
Weiterbildungsangebote
- Training and events
Karriere- und Weiterentwicklung
- Leadership program
Über das Unternehmen
Zoku
Branche
Hospitality
Beschreibung
Das Unternehmen bietet ein hybrides Konzept für globales Leben und Arbeiten und schafft eine neue Kategorie in der Hotelbranche.
Noch nicht perfekt?
- The Social Hub
Night Front Office Supervisor(m/w/x)
Vollzeitnur vor OrtJuniorWien - Zoku
Partnerships & Corporate Sales Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 3.000 / Monat - GMS GOURMET GmbH
Operations Manager:in mit administrativer Tätigkeit(m/w/x)
Vollzeitnur vor OrtManagementWienab 4.000 / Monat - The Social Hub
Housekeeping Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWien - Zoku
Meeting & Events Specialist Intern(m/w/x)
VollzeitPraktikumnur vor OrtWienab 1.500 / Monat