Dein persönlicher KI-Karriere-Agent
Customer Success Manager(m/w/x)
Supporting pre-sales solution design and leading customer onboarding for IT security hardware and compliance tools. 3-7 years SaaS/tech customer success or project management experience required. Flexible working model, company pension scheme.
Anforderungen
- 3-7 years Customer Success, Technical Account Management, or Project Management in SaaS/tech
- Strong technical aptitude with ability to explain complex solutions (APIs, integrations, enterprise systems preferred)
- Excellent communication and stakeholder management skills, engaging technical and business audiences
- Fluent German and English language skills
- Background in enterprise software or B2B SaaS environments
Aufgaben
- Support solution design during pre-sales
- Facilitate technical discussions with customers
- Collaborate with Sales on value positioning
- Lead customer onboarding and deployment projects
- Ensure timely and scoped project delivery
- Manage customer accounts post-implementation
- Drive solution adoption and customer retention
- Identify and pursue expansion opportunities
- Translate customer needs into project plans
- Coordinate cross-functional teams
- Monitor project progress and risks
- Proactively resolve issues for smooth delivery
Berufserfahrung
- 3 - 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- integrations
- enterprise systems
- SaaS
Benefits
Lockere Unternehmenskultur
- Open and friendly corporate culture
- Constructive and collaborative interaction
Betriebliche Altersvorsorge
- Company pension scheme
Flexibles Arbeiten
- Flexible working model
Boni & Prämien
- Special payments on anniversaries
Mehr Urlaubstage
- Additional vacation days on anniversaries
Sonstige Vorteile
- Diversity
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Customer Success Manager(m/w/x)
Supporting pre-sales solution design and leading customer onboarding for IT security hardware and compliance tools. 3-7 years SaaS/tech customer success or project management experience required. Flexible working model, company pension scheme.
Anforderungen
- 3-7 years Customer Success, Technical Account Management, or Project Management in SaaS/tech
- Strong technical aptitude with ability to explain complex solutions (APIs, integrations, enterprise systems preferred)
- Excellent communication and stakeholder management skills, engaging technical and business audiences
- Fluent German and English language skills
- Background in enterprise software or B2B SaaS environments
Aufgaben
- Support solution design during pre-sales
- Facilitate technical discussions with customers
- Collaborate with Sales on value positioning
- Lead customer onboarding and deployment projects
- Ensure timely and scoped project delivery
- Manage customer accounts post-implementation
- Drive solution adoption and customer retention
- Identify and pursue expansion opportunities
- Translate customer needs into project plans
- Coordinate cross-functional teams
- Monitor project progress and risks
- Proactively resolve issues for smooth delivery
Berufserfahrung
- 3 - 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- integrations
- enterprise systems
- SaaS
Benefits
Lockere Unternehmenskultur
- Open and friendly corporate culture
- Constructive and collaborative interaction
Betriebliche Altersvorsorge
- Company pension scheme
Flexibles Arbeiten
- Flexible working model
Boni & Prämien
- Special payments on anniversaries
Mehr Urlaubstage
- Additional vacation days on anniversaries
Sonstige Vorteile
- Diversity
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Utimaco IS GmbH
Branche
IT
Beschreibung
The company develops professional IT security solutions and is a global market leader in hardware security modules and compliance solutions.
Noch nicht perfekt?
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Vollzeitnur vor OrtBerufserfahrenBaesweiler