Frontify
Customer Support Team Lead(m/w/x)
Vollzeitmit HomeofficeSenior
Sankt Gallen
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
FR
FrontifyCustomer Success Manager(m/w/x)
Sankt Gallen
Vollzeitmit HomeofficeBerufserfahren
Beschreibung
In this role, you will enhance customer satisfaction by guiding new clients through onboarding and training while building strong relationships. Your day-to-day responsibilities will involve addressing inquiries, monitoring product usage, and collaborating with various teams to ensure a seamless experience.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •3+ years of experience in Customer Success, Account Management, or Business Development
- •Skills in onboarding and driving product adoption, engagement, and satisfaction
- •Strong communication and relationship-building skills
- •C1+ proficiency in English
- •Authenticity, motivation, and accountability
- •Comfortable with remote work and occasional office presence
- •Comfort with change and dynamic environments
Berufserfahrung
3 Jahre
Aufgaben
- •Guide new customers through onboarding
- •Deliver tailored training to maximize product value
- •Build and maintain strong relationships with key stakeholders
- •Conduct regular check-ins to gather feedback and share updates
- •Serve as the primary contact for customer questions and issues
- •Ensure timely, high-quality support
- •Monitor product usage to identify trends
- •Address underutilization and drive deeper adoption
- •Lead renewal conversations
- •Identify upsell and cross-sell opportunities
- •Partner with customers to align Frontify’s capabilities with their business goals
- •Collaborate with sales, product, support, and marketing for a cohesive customer experience
Sprachen
Englisch – verhandlungssicher
Benefits
Sonstige Zulagen
- •Paid educational days off
- •Home office setup budget
Mentale Gesundheitsförderung
- •Paid well-being days off
Sonstige Vorteile
- •Localized benefits
Team Events & Ausflüge
- •Invite to summer company meet-up
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Frontify erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Frontify
Key Account Manager(m/w/x)
Vollzeitmit HomeofficeSeniorSankt Gallen - Frontify
Senior Product Manager - Analytics & Platform(m/w/x)
Vollzeitmit HomeofficeSeniorSankt Gallen - Frontify
Senior Backend Engineer - DAM(m/w/x)
VollzeitRemoteSeniorSankt Gallen - Frontify
Senior Backend Engineer(m/w/x)
Vollzeitmit HomeofficeSeniorSankt Gallen
FR
FrontifyCustomer Success Manager(m/w/x)
Sankt Gallen
Vollzeitmit HomeofficeBerufserfahren
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
Beschreibung
In this role, you will enhance customer satisfaction by guiding new clients through onboarding and training while building strong relationships. Your day-to-day responsibilities will involve addressing inquiries, monitoring product usage, and collaborating with various teams to ensure a seamless experience.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •3+ years of experience in Customer Success, Account Management, or Business Development
- •Skills in onboarding and driving product adoption, engagement, and satisfaction
- •Strong communication and relationship-building skills
- •C1+ proficiency in English
- •Authenticity, motivation, and accountability
- •Comfortable with remote work and occasional office presence
- •Comfort with change and dynamic environments
Berufserfahrung
3 Jahre
Aufgaben
- •Guide new customers through onboarding
- •Deliver tailored training to maximize product value
- •Build and maintain strong relationships with key stakeholders
- •Conduct regular check-ins to gather feedback and share updates
- •Serve as the primary contact for customer questions and issues
- •Ensure timely, high-quality support
- •Monitor product usage to identify trends
- •Address underutilization and drive deeper adoption
- •Lead renewal conversations
- •Identify upsell and cross-sell opportunities
- •Partner with customers to align Frontify’s capabilities with their business goals
- •Collaborate with sales, product, support, and marketing for a cohesive customer experience
Sprachen
Englisch – verhandlungssicher
Benefits
Sonstige Zulagen
- •Paid educational days off
- •Home office setup budget
Mentale Gesundheitsförderung
- •Paid well-being days off
Sonstige Vorteile
- •Localized benefits
Team Events & Ausflüge
- •Invite to summer company meet-up
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Frontify erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Frontify
Branche
IT
Beschreibung
The company provides a brand platform that helps teams organize digital assets, collaborate on projects, and create engaging campaigns.
Noch nicht perfekt?
- Frontify
Customer Support Team Lead(m/w/x)
Vollzeitmit HomeofficeSeniorSankt Gallen - Frontify
Key Account Manager(m/w/x)
Vollzeitmit HomeofficeSeniorSankt Gallen - Frontify
Senior Product Manager - Analytics & Platform(m/w/x)
Vollzeitmit HomeofficeSeniorSankt Gallen - Frontify
Senior Backend Engineer - DAM(m/w/x)
VollzeitRemoteSeniorSankt Gallen - Frontify
Senior Backend Engineer(m/w/x)
Vollzeitmit HomeofficeSeniorSankt Gallen