Dein persönlicher KI-Karriere-Agent
Customer Success Advisor(m/w/x)
Guiding SMEs through flexible finance applications and building trust-based client relationships. Empathetic communication skills required. 26 days vacation, birthday off, and paid sabbatical after 4 years.
Anforderungen
- Driven, communicative, empathetic professional
- Thrives in collaborative environment
- Genuine enjoyment connecting with others
- Motivated by client success
- Thrives in fast-paced environments
- Proven experience managing high call volume
- Effective multitasking skills
- Maintains high service standard
- Maintains positive tone
- Creative problem-solving skills
- Enjoys finding solutions for clients
- Enjoys finding team improvements
- Organised and proactive
- Independent work management
- Reliable and supportive team player
- Excellent German communication skills
- Comfortable collaborating in English
Aufgaben
- Support new customers through their application journey
- Simplify complex steps for customers
- Find the right financial solutions for business goals
- Foster long-lasting, trust-based relationships with clients
- Act as the internal 'Voice of the Customer'
- Share customer insights with product and tech teams
- Help innovate and stay ahead of the competition
- Use business understanding to help clients maximize potential
- Keep clients informed about new opportunities and product developments
- Collaborate with an international, cross-functional team
- Improve processes to support company scaling
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – verhandlungssicher
Benefits
Mehr Urlaubstage
- 26 days of vacation
- Free day for birthday
Workation & Sabbatical
- One-month paid sabbatical after 4 years
Mentale Gesundheitsförderung
- Mental health support
- Access to certified psychologists
Team Events & Ausflüge
- Company ski chalet trip
- Company summer trip
Gesundheits- & Fitnessangebote
- Gym membership program
- €25 Fit711 or Urban Sports Club contribution
Öffi Tickets
- €30 Deutschlandticket contribution
Betriebliche Altersvorsorge
- Company Pension with Canada Life
Sinnstiftende Arbeit
- Paid volunteer day
Mitarbeiterrabatte
- Corporate Benefits discounts
Snacks & Getränke
- Fully stocked fridges with snacks
Weiterbildungsangebote
- Learning and development budget
- Learning German budget
- Access to learning platforms
Sonstige Zulagen
- Book budget
Lockere Unternehmenskultur
- Company-wide talks
Noch nicht perfekt?
- iwocaVollzeitnur vor OrtJuniorBerlin, Frankfurt am Mainab 36.000 - 40.000 / Jahr
- CAPTIQ
KMU Kreditsachbearbeitung mit Kundenkontakt(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Mainab 4.167 / Monat - Next Job Abroad
German-speaking Customer Service Agent - Fintech(m/w/x)
Vollzeitnur vor OrtJuniorFrankfurt am Main - NielsenIQ
Customer Success Manager - German speaker(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main - Next Job Abroad
German Speaking Customer Support Agent(m/w/x)
Vollzeitnur vor OrtBerufseinsteigerFrankfurt am Main
Customer Success Advisor(m/w/x)
Guiding SMEs through flexible finance applications and building trust-based client relationships. Empathetic communication skills required. 26 days vacation, birthday off, and paid sabbatical after 4 years.
Anforderungen
- Driven, communicative, empathetic professional
- Thrives in collaborative environment
- Genuine enjoyment connecting with others
- Motivated by client success
- Thrives in fast-paced environments
- Proven experience managing high call volume
- Effective multitasking skills
- Maintains high service standard
- Maintains positive tone
- Creative problem-solving skills
- Enjoys finding solutions for clients
- Enjoys finding team improvements
- Organised and proactive
- Independent work management
- Reliable and supportive team player
- Excellent German communication skills
- Comfortable collaborating in English
Aufgaben
- Support new customers through their application journey
- Simplify complex steps for customers
- Find the right financial solutions for business goals
- Foster long-lasting, trust-based relationships with clients
- Act as the internal 'Voice of the Customer'
- Share customer insights with product and tech teams
- Help innovate and stay ahead of the competition
- Use business understanding to help clients maximize potential
- Keep clients informed about new opportunities and product developments
- Collaborate with an international, cross-functional team
- Improve processes to support company scaling
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – verhandlungssicher
Benefits
Mehr Urlaubstage
- 26 days of vacation
- Free day for birthday
Workation & Sabbatical
- One-month paid sabbatical after 4 years
Mentale Gesundheitsförderung
- Mental health support
- Access to certified psychologists
Team Events & Ausflüge
- Company ski chalet trip
- Company summer trip
Gesundheits- & Fitnessangebote
- Gym membership program
- €25 Fit711 or Urban Sports Club contribution
Öffi Tickets
- €30 Deutschlandticket contribution
Betriebliche Altersvorsorge
- Company Pension with Canada Life
Sinnstiftende Arbeit
- Paid volunteer day
Mitarbeiterrabatte
- Corporate Benefits discounts
Snacks & Getränke
- Fully stocked fridges with snacks
Weiterbildungsangebote
- Learning and development budget
- Learning German budget
- Access to learning platforms
Sonstige Zulagen
- Book budget
Lockere Unternehmenskultur
- Company-wide talks
Über das Unternehmen
iwoca
Branche
FinancialServices
Beschreibung
Das Unternehmen unterstützt Unternehmer*innen bei der optimalen Nutzung ihrer Produkte durch exzellenten Kundenservice.
Noch nicht perfekt?
- iwoca
Junior Account Manager(m/w/x)
Vollzeitnur vor OrtJuniorBerlin, Frankfurt am Mainab 36.000 - 40.000 / Jahr - CAPTIQ
KMU Kreditsachbearbeitung mit Kundenkontakt(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Mainab 4.167 / Monat - Next Job Abroad
German-speaking Customer Service Agent - Fintech(m/w/x)
Vollzeitnur vor OrtJuniorFrankfurt am Main - NielsenIQ
Customer Success Manager - German speaker(m/w/x)
Vollzeitnur vor OrtBerufserfahrenFrankfurt am Main - Next Job Abroad
German Speaking Customer Support Agent(m/w/x)
Vollzeitnur vor OrtBerufseinsteigerFrankfurt am Main